About LeanTaaS
Transforming hospital operations with predictive analytics
Key Highlights
- Raised $238.8 million in Series C funding
- Headquartered in Santa Clara, CA
- 201-500 employees dedicated to healthcare innovation
- Utilizes machine learning for hospital capacity management
LeanTaaS, headquartered in Santa Clara, CA, is a healthcare technology company that specializes in hospital capacity management systems. Their flagship product leverages machine learning to optimize the use of operating rooms, patient beds, and infusion centers, helping healthcare providers reduce w...
🎁 Benefits
LeanTaaS offers competitive benefits including stock options, a 401(k) matching program, comprehensive health and wellness benefits, wellness reimburs...
🌟 Culture
LeanTaaS is committed to improving healthcare efficiency through data-driven insights without altering existing structures. The company values innovat...
Overview
LeanTaaS is hiring a Customer Success Manager for their iQueue for Inpatient Flow product. You'll serve as the main point of contact for customers, ensuring they successfully utilize the platform to improve healthcare delivery. This role requires a passion for enhancing patient care and operational efficiency.
Job Description
Who you are
You have a strong background in customer success or account management, ideally within the healthcare technology sector. You understand the importance of patient care and are motivated by the opportunity to make a real impact on healthcare delivery. Your communication skills are top-notch, allowing you to effectively engage with a diverse range of stakeholders, from hospital administrators to clinical staff. You are adept at problem-solving and can navigate complex situations with ease, ensuring that customers achieve their business goals. You thrive in a collaborative environment and enjoy working closely with cross-functional teams to drive meaningful change. You are passionate about leveraging technology to improve operational efficiency and patient outcomes.
What you'll do
In this role, you will be the main point of contact for a portfolio of customers, guiding them in the successful utilization of our iQueue platform. You will work closely with hospitals to enhance bed allocation and streamline the patient journey, ensuring that patients receive the right care at the right time. Your responsibilities will include conducting regular check-ins with customers, providing training and support, and gathering feedback to inform product improvements. You will collaborate with the Client Services Team to implement best practices and drive customer satisfaction. Additionally, you will analyze customer data to identify trends and opportunities for further engagement, helping to foster long-term relationships and loyalty.
What we offer
LeanTaaS offers a dynamic work environment where you can make a significant impact on healthcare delivery. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Our culture is centered around collaboration and innovation, and we encourage you to bring your ideas to the table. Join us in our mission to transform hospital operations and improve patient access across the country.
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