About LeanTaaS
Transforming hospital operations with predictive analytics
Key Highlights
- Raised $238.8 million in Series C funding
- Headquartered in Santa Clara, CA
- 201-500 employees dedicated to healthcare innovation
- Utilizes machine learning for hospital capacity management
LeanTaaS, headquartered in Santa Clara, CA, is a healthcare technology company that specializes in hospital capacity management systems. Their flagship product leverages machine learning to optimize the use of operating rooms, patient beds, and infusion centers, helping healthcare providers reduce w...
🎁 Benefits
LeanTaaS offers competitive benefits including stock options, a 401(k) matching program, comprehensive health and wellness benefits, wellness reimburs...
🌟 Culture
LeanTaaS is committed to improving healthcare efficiency through data-driven insights without altering existing structures. The company values innovat...
Client Success Manager • Mid-Level
Overview
LeanTaaS is hiring a Client Success Manager for their iQueue for Surgical Clinics product. You'll design and execute customer success strategies while supporting healthcare SaaS clients. This role requires flexibility and a passion for improving healthcare delivery.
Job Description
Who you are
You have a strong background in customer success management, ideally within the healthcare or SaaS industries. You understand the importance of client relationships and have experience in developing strategies that enhance customer satisfaction and retention. You are a proactive communicator who can effectively collaborate with cross-functional teams, including leadership, product, and development, to ensure clients receive the best possible service. You are adaptable and willing to assist in various capacities, including implementation support when needed. You thrive in a fast-paced environment and are excited about the opportunity to shape the customer success function in a growing company.
What you'll do
As a Client Success Manager at LeanTaaS, you will be responsible for designing and executing customer success strategies that align with the company's growth objectives. You will work closely with healthcare SaaS clients, ensuring they understand and can effectively utilize the iQueue for Surgical Clinics platform. Your role will involve onboarding new clients, providing ongoing support, and gathering feedback to inform product improvements. You will also have the opportunity to build and lead a client success team as the company scales, fostering a culture of excellence and customer-centricity. Additionally, you will collaborate with the implementation team to ensure seamless transitions for new clients and assist in troubleshooting any issues that arise during the onboarding process.
What we offer
LeanTaaS provides a dynamic work environment where you can make a significant impact on healthcare delivery. We offer competitive compensation and the opportunity to work remotely while being part of a mission-driven team. You will have access to professional development resources and the chance to grow your career in a rapidly evolving industry. Join us in transforming hospital operations and improving patient access through innovative software solutions.
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