About LeanTaaS
Transforming hospital operations with predictive analytics
Key Highlights
- Raised $238.8 million in Series C funding
- Headquartered in Santa Clara, CA
- 201-500 employees dedicated to healthcare innovation
- Utilizes machine learning for hospital capacity management
LeanTaaS, headquartered in Santa Clara, CA, is a healthcare technology company that specializes in hospital capacity management systems. Their flagship product leverages machine learning to optimize the use of operating rooms, patient beds, and infusion centers, helping healthcare providers reduce w...
🎁 Benefits
LeanTaaS offers competitive benefits including stock options, a 401(k) matching program, comprehensive health and wellness benefits, wellness reimburs...
🌟 Culture
LeanTaaS is committed to improving healthcare efficiency through data-driven insights without altering existing structures. The company values innovat...
Overview
LeanTaaS is hiring a Client Outcomes Manager to maximize customer value through their product suite. You'll develop relationships with healthcare leaders and understand operational needs. This role requires strong interpersonal skills and a focus on customer success.
Job Description
Who you are
You have a strong background in customer success or account management, ideally within the healthcare sector — you understand the unique challenges faced by health systems and infusion centers and are passionate about improving patient access and operational efficiency. You excel at building relationships and have a knack for understanding the operational needs of diverse stakeholders, from scheduling teams to C-suite executives. Your communication skills are top-notch, allowing you to convey complex ideas clearly and effectively. You are data-driven and can leverage analytics to inform your strategies and decisions, ensuring that your customers realize the full value of the solutions provided. You thrive in a collaborative environment and enjoy working closely with cross-functional teams to drive customer outcomes.
What you'll do
As a Client Outcomes Manager at LeanTaaS, your primary focus will be on maximizing the value that customers derive from our innovative software solutions. You will engage with clients to understand their unique operational needs and develop tailored strategies to enhance their experience with our products. Building deep relationships with leaders at all levels of the organization will be crucial, as you will work to ensure that our solutions align with their goals and challenges. You will also collaborate with internal teams to provide feedback and insights that can help improve our offerings and drive customer satisfaction. Your role will involve regular check-ins with clients to assess their progress and identify opportunities for further engagement and support. You will be instrumental in helping our clients navigate the complexities of healthcare operations, ultimately contributing to improved patient outcomes and reduced costs.
What we offer
At LeanTaaS, we are committed to fostering a supportive and inclusive work environment. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Our team is passionate about leveraging technology to transform healthcare, and we encourage you to apply even if your experience doesn't match every requirement. Join us in making a meaningful impact in the healthcare industry.
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