About Verifiable
Automating healthcare credentialing for better compliance
Key Highlights
- Raised $47.2 million in Series A funding
- API-first platform accelerates credentialing from weeks to days
- Headquartered in Austin, TX with a remote-first policy
- Partnership with Salesforce enhances enterprise offerings
Verifiable is transforming healthcare credentialing with its automated platform, designed to enhance efficiency and compliance for provider networks. Headquartered in the Congress Avenue Historic District of Austin, TX, Verifiable has raised $47.2 million in funding, including a recent Series A roun...
🎁 Benefits
Verifiable offers a fully remote work policy, allowing employees to work from anywhere. Benefits include comprehensive health, vision, dental, and lif...
🌟 Culture
Verifiable's culture is centered around innovation in healthcare technology, focusing on real-time data access to improve credentialing processes. The...
Customer Success Manager • Mid-Level
Verifiable • Remote - Remote
Overview
Verifiable is hiring a Customer Success Manager to enhance client relationships and ensure satisfaction with their credentialing platform. This role requires strong problem-solving skills and the ability to thrive in a fast-paced environment.
Job Description
Who you are
You have a strong background in customer success or account management, ideally within the healthcare technology sector. You thrive in a fast-moving, early-stage environment where you can take ownership of your work and contribute to the company's growth. You are energized by solving complex problems and enjoy collaborating with cross-functional teams to deliver exceptional service to clients.
You possess excellent communication skills, allowing you to build strong relationships with clients and understand their needs. You are comfortable navigating ambiguity and can adapt quickly to changing priorities. Your proactive approach ensures that you anticipate client needs and address potential issues before they arise.
What you'll do
As a Customer Success Manager at Verifiable, you will be responsible for managing client relationships and ensuring their success with our credentialing and network monitoring platform. You will work closely with healthcare organizations to understand their unique challenges and provide tailored solutions that optimize their operations. Your role will involve onboarding new clients, conducting regular check-ins, and gathering feedback to continuously improve our services.
You will collaborate with internal teams, including product and engineering, to advocate for client needs and drive enhancements to the platform. Your insights will help shape the product roadmap and ensure that we are meeting the evolving demands of our clients. You will also play a key role in developing training materials and resources to empower clients to maximize the value of our solutions.
What we offer
At Verifiable, we offer a collaborative and supportive work environment where your contributions directly impact the company's trajectory. You will have the opportunity to work with leading healthcare organizations and be part of a team that values ownership and follow-through. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products.
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