Client Success Manager • Mid-Level

Who you are

You have a strong background in client success or account management, ideally within the higher education sector. You thrive in collaborative environments and enjoy building relationships with clients to help them achieve their goals. Your ability to communicate effectively and provide technical guidance makes you a trusted advisor to your clients. You are proactive in identifying challenges and turning them into meaningful outcomes for your partners. You understand the importance of client engagement and are committed to supporting student success across campuses nationwide.

What you'll do

As a Client Success Manager, you will be responsible for retaining and growing client partnerships by serving as a trusted advisor. You will collaborate with various teams to ensure smooth implementation of the CORE product suite and provide ongoing training to clients. Your role will involve proactive client engagement, where you will identify opportunities for improvement and help clients maximize the value of our products. You will also track client satisfaction and work to resolve any issues that may arise, ensuring a positive experience for all partners.

What we offer

PeopleGrove offers a supportive work environment where you can thrive and make a real impact in the higher education sector. You will have the opportunity to work with cutting-edge technology and contribute to the success of our clients. We value collaboration and encourage you to bring your ideas to the table. Join us in making a difference in the lives of students and educators across the country.