Account Manager • Mid-Level

Who you are

You have a strong background in sales and account management, with a proven track record of developing and nurturing long-term partnerships with enterprise clients. You understand the rise of freelancing and the associated challenges, allowing you to provide valuable insights to your clients. Your ability to analyze organizational environments and tailor solutions to meet client needs sets you apart. You thrive in a collaborative environment and are eager to contribute to a diverse team that champions equality and inclusive growth.

You are proactive and take initiative, whether it's organizing events, participating in conferences, or engaging in internal training with peers. Your communication skills are top-notch, enabling you to build trust and rapport with clients and colleagues alike. You are adaptable and ready to tackle the challenges that come with a fast-scaling company like Malt, where every day presents new opportunities for growth and learning.

What you'll do

As a Key Account Manager at Malt, you will be responsible for developing a portfolio of active clients within key accounts. You will acquire a deep understanding of your clients' needs and challenges, guiding them through the complexities of the freelance marketplace. Your role will involve not only acquiring new clients but also nurturing existing relationships to ensure long-term satisfaction and success.

You will collaborate closely with various teams within Malt to ensure that your clients receive the best possible service and support. This includes working with marketing, product, and operations teams to align on client needs and expectations. You will also have the opportunity to contribute to Malt's commercial strategy, helping to shape the future of work in Europe.

What we offer

Malt offers a dynamic work environment where you can grow your career while making a meaningful impact in the freelance marketplace. You will be part of a diverse team that values equality and inclusion, with opportunities for professional development and advancement. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to contribute to our mission.