People Operations • Lead

Who you are

You are a proactive problem-solver with a strong background in service delivery and transformation initiatives. You thrive in a time-sensitive environment and have proven experience navigating ambiguity. Your ability to seamlessly shift between leading daily operations and driving high-impact, project-based work sets you apart. You are not afraid to roll up your sleeves and dig into the details to get the job done, demonstrating a hands-on, forward-thinking leadership style. Your adaptability allows you to manage shifting priorities effectively, ensuring that you operate successfully in a fast-paced, high-stakes environment.

What you'll do

As the People Service Intake and Transformation Lead, you will play a pivotal role in the People Services & Delivery (PSD) team. Your responsibilities will include overseeing the governance and continuous improvement of service delivery processes while leading strategic transformation initiatives. You will ensure that employees feel heard and supported during critical moments in their careers. Your leadership will help develop efficient processes and programs that enhance the overall employee experience. You will collaborate with various stakeholders to drive programmatic solutions that align with the company's mission of delivering exceptional people-focused services.

What we offer

At Meta, we are committed to fostering an inclusive and supportive work environment. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to create the best people-focused service delivery business in the industry, where you can make a meaningful impact on the lives of employees.