About MicroVentures
Connecting investors with the next big startups
Key Highlights
- First equity-based crowdfunding platform in the U.S.
- Headquartered in Austin, Texas, with a growing team of 51-200 employees
- Facilitated funding for over 200 startups
- Offers investment opportunities in private equity for accredited investors
MicroVentures, headquartered in Austin, Texas, is a pioneering online platform that connects angel investors with startups, facilitating early-stage capital for founders. As the first equity-based crowdfunding platform in the U.S., MicroVentures has enabled over 200 startups to raise capital through...
🎁 Benefits
MicroVentures offers competitive equity options, flexible PTO, and a remote-friendly work policy, allowing employees to balance their professional and...
🌟 Culture
MicroVentures fosters a culture of innovation and entrepreneurship, encouraging employees to engage directly with startups and investors, creating a u...
Customer Support • Entry-Level
Overview
MicroVentures is hiring a Client Support Specialist to provide exceptional client experiences for investors. You'll engage with clients through chat, email, and phone, helping them navigate the investment process. This role is ideal for service-oriented individuals looking to make an impact in the financial industry.
Job Description
Who you are
You are a service-oriented individual with a passion for helping others. You thrive in a client-facing role and enjoy building strong relationships with clients. Your communication skills are top-notch, allowing you to educate clients effectively on the investment process and address their questions with confidence. You have a knack for problem-solving and are eager to enhance client interactions by identifying opportunities for improvement.
You understand the importance of providing an exceptional client experience and are committed to meeting the immediate needs of clients while also looking for ways to improve future interactions. You are a team player who enjoys collaborating with others to solve problems and enhance the systems and processes used by MicroVentures.
What you'll do
In your role as a Client Support Specialist at MicroVentures, you will engage with investors through various channels, including chat, email, and phone. Your primary responsibility will be to build strong relationships with clients by educating them on the investment process and addressing any questions they may have throughout their investment journey. You will also be tasked with problem-solving current client issues, ensuring that their immediate needs are met while identifying opportunities to enhance future client interactions.
You will work closely with your team to address current challenges faced by clients and contribute to improving the systems and processes that MicroVentures utilizes. Your role will be crucial in helping to revolutionize the way investors access and invest in private companies, making a significant impact in the financial industry.
What we offer
At MicroVentures, you will be part of a pioneering organization that merges crowdfunding with the venture capital industry. You will have the opportunity to work in a dynamic environment where your contributions will directly influence the client experience. We value our employees and provide a supportive atmosphere that encourages growth and development. Join us in transforming the investment landscape and making a difference for our clients.
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