About Minted
Connecting artists with consumers through design challenges
Key Highlights
- Raised $297.1 million in Series D funding
- Headquartered in San Francisco's Financial District
- Hosts monthly design contests for global artists
- Offers a 6%-10% commission to winning designers
Minted is a design marketplace headquartered in the Financial District of San Francisco, CA, connecting consumers with independent artists through a unique crowdsourcing model. The company has raised $297.1 million in funding from investors like Benchmark Capital and IDG Ventures, and its innovative...
🎁 Benefits
Minted offers flexible work-from-home opportunities, competitive salaries, and a supportive environment for creative professionals. Employees also ben...
🌟 Culture
Minted fosters a culture of creativity and innovation, leveraging technology to empower artists and engage consumers. The company values community inv...
Overview
Minted is seeking a Client Sales Specialist to provide virtual consultations for wedding customers. You'll build relationships and guide clients through their wedding stationery experience. This role requires excellent communication skills and a passion for customer service.
Job Description
Who you are
You are someone who loves weddings and wedding planning, thriving in a lively atmosphere where building relationships is key. You possess exceptional written and verbal communication skills, allowing you to connect with customers effectively. Your patience and empathy shine through as you guide clients through their wedding stationery journey, ensuring they feel supported and valued. You are tech-savvy, comfortable working with various systems and technology to enhance the customer experience. Your goal is to provide a personalized and memorable service that helps customers realize their dream wedding. You understand the importance of exceptional service and are dedicated to making each client's experience with Minted a positive one.
What you'll do
As a Wedding Concierge at Minted, you will provide virtual consultations to wedding customers, offering them a personalized tour of Minted's products and services. You will be the main point of contact for customers throughout their journey, ensuring they receive the best possible experience. Your role will involve actively listening to customers' needs and preferences, guiding them in selecting the perfect wedding stationery. You will utilize your relationship-building skills to foster trust and rapport with clients, making them feel comfortable and valued. You will work closely with the Senior Manager of Customer Experience and Programs, collaborating to enhance the overall customer journey. Your ability to thrive in a fast-paced environment will be essential as you manage multiple consultations and customer interactions. You will also be responsible for following up with clients to ensure their satisfaction and address any concerns they may have. Your passion for weddings and commitment to exceptional service will drive your success in this role.
What we offer
At Minted, you will be part of a dynamic team that values creativity and customer satisfaction. We offer a supportive work environment where you can grow your skills and make a meaningful impact on customers' wedding experiences. You will have the opportunity to work remotely, allowing for flexibility in your work-life balance. Minted is dedicated to fostering a culture of collaboration and innovation, encouraging you to share your ideas and contribute to the team's success. We believe in recognizing and rewarding hard work, providing opportunities for career advancement within the company. Join us in creating unforgettable moments for couples as they plan their special day.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Minted.
Similar Jobs You Might Like
Based on your interests and this role
Customer Support
Atticus is hiring a Client Support Specialist to assist clients in navigating their legal processes. You'll communicate with clients via text, email, and phone to provide clarity and support. This role is fully remote and requires strong interpersonal skills.
Customer Support
PurposeMed is hiring a Client Solutions Specialist to improve access to complex care for underserved communities. You'll work remotely across Canada, supporting patients and collaborating with various healthcare teams.
Client Success Manager
PeopleGrove is hiring a Client Success Manager to champion their higher education partners using the CORE product suite. You'll play a key role in retaining and growing client partnerships while ensuring smooth implementation and ongoing training.
Customer Success Manager
TeamSnap is hiring a Client Success Manager for their Brand Solutions team to provide exceptional service to top clients. You'll work cross-functionally to support agency and brand advertising clients. This role requires strong customer service skills and a passion for client success.
Customer Support
Atticus is hiring a Client Experience Specialist to assist clients in navigating the legal system and accessing benefits. You'll communicate with clients to understand their needs and guide them through the process. This role is fully remote.