Accounts Payable • Senior

Who you are

You have a strong background in accounts receivable and are adept at managing customer relationships — your refined communication skills allow you to effectively engage with clients and resolve disputes. You thrive in a collaborative environment and are driven to meet cash collection targets while maintaining a high level of professionalism. Your ability to work independently and follow through on tasks is essential in this role, especially when dealing with delinquent accounts. You understand the importance of cross-departmental collaboration and can navigate interactions with sales, legal, and finance teams to escalate issues and identify credit risks.

You are detail-oriented and possess exceptional business acumen — your analytical skills enable you to assess customer accounts and make informed decisions regarding credit risks. You are comfortable using various communication channels, including telephone and email, to follow up with customers and ensure timely payments. Your proactive approach to problem-solving helps you address invoice disputes and maintain positive relationships with clients.

What you'll do

In this role, you will oversee the accounts receivable process for MongoDB, ensuring that billed receivables are collected in a timely manner. You will be responsible for contacting delinquent customers and maintaining consistent follow-up to meet or exceed individual cash targets assigned on a monthly and quarterly basis. You will also obtain purchase orders from customers as needed and respond to dunning notice responses effectively. Your role will involve working closely with various departments to escalate problem accounts and proactively identify customers that may pose a credit risk.

You will play a key role in the Order-to-Cash function, contributing to the overall efficiency and effectiveness of the team. Your ability to communicate clearly and effectively will be crucial as you interact with both internal and external stakeholders. You will also be expected to maintain accurate records of customer interactions and follow-up actions, ensuring that all communications are documented appropriately.

What we offer

MongoDB offers a dynamic work environment where you can grow your skills and advance your career in finance. You will be part of a high-performing team that values collaboration and excellence. The company provides necessary accommodations for individuals with disabilities within the application and interview process, ensuring an inclusive workplace. You will have the opportunity to work in a global team, gaining exposure to different markets and practices. Additionally, MongoDB is committed to fostering a culture of diversity and inclusion, encouraging you to apply even if your experience doesn't match every requirement.