
About Moveworks
AI-driven IT support for modern workplaces
Key Highlights
- Headquartered in Mountain View, CA with 501-1000 employees
- $305 million raised in Series B funding
- 30% of IT support tickets resolved within weeks of implementation
- Upcoming acquisition by ServiceNow to enhance service reach
Moveworks is an AI assistant platform headquartered in Mountain View, CA, that provides IT service and helpdesk support through an AI-driven chatbot. The platform effectively resolves 30% of IT support tickets within weeks of implementation, catering to large enterprises that handle hundreds of requ...
🎁 Benefits
Moveworks offers unlimited PTO, allowing employees to take an average of 4-6 weeks off annually. Additional benefits include equity and stock options,...
🌟 Culture
Moveworks fosters a culture centered around innovation in AI-driven IT support, enabling employees to efficiently manage their workload. The company v...
Skills & Technologies
Overview
Moveworks is hiring a Staff Engineer for their Core Platform team to shape the evolution of their conversational AI platform. You'll build enterprise products and foundational frameworks while collaborating with various teams. This role requires 8+ years of experience in backend distributed systems.
Job Description
Who you are
You have 8+ years of experience designing, building, shipping, and maintaining backend distributed systems — you've tackled complex challenges and have a deep understanding of how to create scalable and reliable solutions. Your background includes a B.S. or M.S. in Computer Science or a related field, equipping you with the technical foundation to excel in this role.
You possess extensive experience in building and integrating with API-based platforms, demonstrating a solid understanding of REST and other RPC-based systems. Your expertise allows you to design and build highly reliable, performant, and secure platform building blocks that meet the needs of various products.
You thrive in collaborative environments, partnering with product management, user experience, customer success, machine learning, and other engineering teams to identify, define, and build elegant solutions. Your ability to influence the platform team roadmap and own the evolution of multiple platform areas is a testament to your leadership skills.
You are committed to continuous improvement and regularly participate in peer code and engineering design reviews, ensuring that the team adheres to best practices and maintains high-quality standards. You challenge the status quo and are always looking for ways to enhance the platform's capabilities.
Desirable
Experience with machine learning platforms is a plus, as it aligns with the core focus of Moveworks. Familiarity with enterprise data platforms and the ability to abstract away product needs will further enhance your contributions to the team.
What you'll do
As a Staff Engineer at Moveworks, you will play a key role in shaping the evolution of the conversational AI platform. Your responsibilities will include building enterprise products that solve real-world problems by leveraging the machine learning platform. You will design and build foundational frameworks and services that provide scalable and reliable building blocks for various product needs.
You will partner with product management, user experience, customer success, machine learning, and other engineering teams to identify, define, and build elegant solutions. Your work will involve consistently delivering deadline-sensitive tasks that are interdependent with other engineering teams, ensuring that all components work seamlessly together.
You will influence the platform team roadmap and own the evolution of multiple platform areas, providing cross-cutting solutions that enhance the overall architecture. Regular participation in peer code and engineering design reviews will be part of your routine, allowing you to share knowledge and improve team practices.
What we offer
Moveworks is committed to fostering an innovative and collaborative work environment. You will have the opportunity to work with some of the most prominent investors and leading organizations, contributing to projects that increase operational efficiency and drive lasting AI transformation. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
Join us in our mission to enhance the employee experience through cutting-edge technology and be part of a team that is shaping the future of conversational AI. We offer competitive compensation and a supportive culture that values continuous learning and growth.
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