It Support • Lead

Who you are

You have a proven track record in IT support management, with experience leading teams in a high-availability environment. Your expertise in maintaining IT infrastructure ensures that systems run smoothly and incidents are resolved quickly. You thrive in a collaborative setting, working closely with engineering, network, and security teams to enhance operational excellence.

You possess strong problem-solving skills and a deep understanding of data center operations. Your ability to manage multiple priorities in a fast-paced environment makes you an asset to any team. You are passionate about technology and its role in driving business success, particularly in the AI and cloud computing sectors.

What you'll do

As the IT Support Manager, you will oversee the daily operations of the IT support team, ensuring the health and performance of the data center infrastructure. You will implement best practices for incident management and operational processes, fostering a culture of continuous improvement within your team. Your role will involve collaborating with various departments to enhance system reliability and customer experience.

You will lead initiatives to optimize IT operations, leveraging your technical expertise to identify areas for improvement. Your responsibilities will include managing team performance, providing mentorship, and ensuring that all support requests are handled efficiently. You will also play a key role in strategic planning for IT infrastructure, aligning team goals with the broader objectives of Nebius AI.

What we offer

Nebius AI provides a competitive salary and a comprehensive benefits package, along with opportunities for professional growth within the company. You will enjoy flexible working arrangements and be part of a dynamic and collaborative work environment that values innovation and initiative. Join us as we expand our products and services in the AI cloud computing space.