It Support • Mid-Level

Who you are

You are a polished professional with exceptional technical expertise and the ability to thrive in high-pressure environments. You understand the importance of discretion and have experience providing high-touch support to senior leadership, including C-level executives. Your background equips you to handle executive technology needs with seamless productivity and communication across various devices and applications.

You are adaptable and can manage your time effectively, even when traditional work hours do not apply. You are comfortable with a flexible schedule and are willing to travel as needed to meet the demands of the role. Your experience in IT support has prepared you to be the primary point of contact for executive technology needs, ensuring that all systems are secure and functioning optimally.

What you'll do

In this role, you will provide white-glove technical support to senior leadership, ensuring that their technology needs are met with the highest level of service. You will be responsible for troubleshooting and resolving technical issues, managing devices, applications, and collaboration platforms to maintain seamless communication and productivity.

You will work closely with executives to understand their specific technology requirements and provide tailored solutions that enhance their efficiency. Your role will involve proactive monitoring of systems and applications to prevent issues before they arise, ensuring that executives can focus on their strategic responsibilities without technical interruptions.

You will also be involved in implementing security measures to protect sensitive information and maintain data integrity across all platforms used by senior leadership. Your ability to communicate effectively with both technical and non-technical stakeholders will be crucial in this position, as you will need to explain complex technical concepts in an accessible manner.

What we offer

Nebius AI offers a competitive salary and a comprehensive benefits package, along with opportunities for professional growth within the company. You will be part of a dynamic and collaborative work environment that values initiative and innovation. As the company continues to grow and expand its products, you will have the chance to work at the cutting edge of AI cloud infrastructure, contributing to solutions that transform industries and solve real-world challenges.