Product Manager • Mid-Level

Who you are

You have a strong background in product management with a focus on AI solutions — your experience includes designing and deploying complex systems that enhance customer experiences. You are adept at translating intricate business processes into effective AI-driven workflows, ensuring that the technology aligns with customer needs. Your ability to collaborate with cross-functional teams, including engineering and customer success, is essential for driving project success. You possess excellent communication skills, enabling you to guide customers through their transformation to autonomous AI agents. You are passionate about leveraging technology to improve efficiency and customer satisfaction.

Desirable

Experience in the AI or customer experience domain is a plus — familiarity with agentic automation and its applications in enterprise settings will help you excel in this role. A background in working with large-scale deployments and integration blueprints will be beneficial. You are comfortable navigating technical discussions and can bridge the gap between technical and non-technical stakeholders.

What you'll do

As an Agentic Product Manager at Netomi, you will take ownership of the strategic and technical aspects of deploying AI solutions for enterprise customers. You will work closely with customers to understand their needs and translate those into actionable plans. Your role will involve defining integration blueprints and ensuring that all deployments are executed successfully. You will collaborate with integration engineers, quality assurance teams, and product engineers to ensure that every aspect of the deployment meets high standards. You will also be responsible for monitoring the performance of deployed solutions and making recommendations for improvements based on customer feedback and performance metrics. Your insights will help shape the future of our AI platform and its capabilities.

What we offer

At Netomi, you will be part of a pioneering team that is transforming customer experiences through AI. We offer a collaborative work environment where innovation is encouraged. You will have the opportunity to work with some of the largest global brands, making a significant impact on their customer engagement strategies. We believe in supporting our employees' growth and development, providing resources and opportunities for continuous learning. Join us in our mission to revolutionize customer experience through agentic automation.