About NeuraFlash
Transforming customer journeys with data-driven solutions
Key Highlights
- Top-tier consulting partner of Salesforce and AWS
- Headquartered in Burlington, Massachusetts
- Specializes in optimizing employee and customer experiences
- Serves a diverse range of industries with measurable impact
NeuraFlash, headquartered in Burlington, Massachusetts, is a leading consulting and ISV partner of Salesforce and AWS, specializing in data-driven solutions that enhance employee and customer experiences. With a focus on optimizing the entire customer journey, NeuraFlash has successfully implemented...
🎁 Benefits
NeuraFlash offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit...
🌟 Culture
NeuraFlash fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to customer success. The compan...
Engagement Manager • Mid-Level
NeuraFlash • Alberta - Remote
Skills & Technologies
Overview
NeuraFlash is hiring a Salesforce Engagement Manager to lead AI-powered transformation projects. You'll work with Salesforce Einstein, Service Cloud Voice, and Amazon Connect to enhance customer experiences. This role requires experience in managing client engagements and a strong understanding of Salesforce technologies.
Job Description
Who you are
You have a strong background in managing client engagements, ideally with 5+ years of experience in a similar role. Your expertise in Salesforce technologies, including Salesforce Einstein and Service Cloud Voice, allows you to craft intelligent solutions that elevate customer experiences. You are adept at integrating various technologies to streamline workflows and drive innovation. You possess excellent communication skills, enabling you to collaborate effectively with cross-functional teams and clients alike. You thrive in a fast-paced environment and are passionate about leveraging AI to create impactful customer outcomes. You understand the importance of celebrating team successes and fostering a positive work culture.
What you'll do
As an Engagement Manager at NeuraFlash, you will lead projects that redefine business processes through AI and Salesforce innovations. You will collaborate with clients to understand their needs and develop tailored strategies that leverage cutting-edge technologies. Your role will involve overseeing the implementation of solutions, ensuring they meet client expectations and deliver tangible results. You will work closely with technical teams to integrate Salesforce products and other technologies, driving innovation at scale. You will also be responsible for managing project timelines, budgets, and resources, ensuring successful delivery of projects. Your leadership will inspire your team to push boundaries and explore new possibilities in the AI space.
What we offer
At NeuraFlash, you will be part of a dynamic team that values creativity and collaboration. We offer a flexible remote work environment, allowing you to balance your professional and personal life. You will have the opportunity to work with industry-leading experts and contribute to groundbreaking projects that shape the future of AI. We celebrate our successes together, fostering a fun and engaging workplace culture. Join us in our mission to empower organizations through innovative solutions and make your mark in the AI landscape.
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