Account Manager • Mid-Level

SUMMARY: This position assists with the insurance placement and administrative process of our Executive Risk Solutions (ERS) team specializing in Directors and Officers, Employment Practice and Fiduciary Liability insurance for privately held and publicly-traded companies.

FROM THE TEAM: The Executive Risk Solutions team is dedicated to excellence in everything that we do and we are committed to working together as partners in delivering what our clients need and want. This role is an excellent opportunity to be part of a team of Management Liability experts and to be a key contributor to our team’s growth and success. We are looking for inquisitive, strategic, self-motivated, organized, and passionate people to join our team.

This position is a salaried, exempt and full-time role and will be reporting to the Lead of the team. May require seasonal or intermittent traveling to visit clients, prospects and insurers. This is a US-based hybrid role with the option to work from one of Newfront’s office locations or hubs in Southern California or Texas.

What You’ll Be Responsible For:

• Independently manage client relationships and accounts up to $1MM in volume revenue.

• Act as the first and primary client point of contact to provide day-to-day service by responding to client questions and requests.

• Develop, analyze, and implement competitive insurance programs, providing various alternatives for client consideration. Prepare market, quote rates for renewals and new business. And all associated deliverables for the client.

• Manage the onboarding process of new clients.

• Manage the marketing process for prospect companies.

• Prepare and review client communications and finalize for delivery.

• Communicate and collaborate with producers, clients and underwriters to obtain information, quote rates, prepare proposals, or service existing accounts.

• Maintain current files and prepare policy renewal questionnaires, recommending coverage enhancements. Review, evaluate, rate and market Commercial Insurance applications and documents for accuracy.

• Compile and organize all client information necessary to process new, renewal, cancellation and endorsements.

• Perform thorough coverage reviews for clients.

• Perform database file management and input information. Accurately manage and maintain documents in agency management systems.

• Perform other duties and special projects as assigned.

Qualifications:

• Property and Casualty insurance experience is required.

• Minimum of 3+ years of brokerage and/or underwriting experience is required.

Preferred Knowledge, Skills and Abilities:

• Excellent communication skills: written, public speaking and presentation preparation.

• Excellent customer service skills, professionalism and tact.

• Advanced knowledge of Microsoft Office and its more complex features.

• Ability to be resourceful, take initiative, solve problems and offer solutions.

• Works well with others in a fast paced environment and be responsive to co-workers and colleagues. Ability to train, delegate, provide oversight and give feedback.

• Adaptability and flexibility to address issues and client needs.

• Excellent time management skills.

• Ability to learn and adopt and train use of technology systems and software applications.

• Excellent at multi-tasking and flexibility to manage ever changing priorities and deadlines.

• Ability to review internal/external deliverables to ensure accuracy.

• Intermediate project planning and management.

• Ability to forge relationships and build trust.

Certificates, Licenses, Registration:

• Property & Casualty Insurance License (required to have or obtain within 3 months of starting).

The pay range for this position in California, Washington, Colorado, and New York at the commencement of employment is expected to be between $76,500 - $119,500. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for! 

Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

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