Technical Support • Entry-Level

Who you are

As a Technical Support Representative, you are analytical and diligent, with a strong technical proficiency and a passion for technology and networking. You thrive in an environment where you are constantly learning and are committed to delivering high-quality work. Your ability to maintain relationships with clients and provide exceptional service is at the core of your role. You take pride in finding the 'why' behind customer concerns and are quick to identify appropriate solutions. You are ready to collaborate with incredible people and make a meaningful impact in customer experiences.

What you'll do

In this role, you will engage with customers to understand their needs and provide solutions that enhance their experience with the Nextiva platform. You will become an expert in our technology, ensuring that you can assist clients effectively. Your responsibilities will include troubleshooting technical issues, guiding customers through product features, and maintaining high standards of service. You will also have opportunities to learn and grow within the company, contributing to a culture that values innovation and customer obsession.

What we offer

Nextiva offers a dynamic work environment where you can develop your skills and advance your career. You will be part of a forward-thinking team that is dedicated to redefining customer experiences. We believe in the power of meaningful connections and are committed to providing our employees with the tools and support they need to succeed. Join us in making a difference for businesses around the world.