Revenue Operations • Senior

Who you are

You have a strong background in revenue operations, ideally with 5+ years of experience in a similar role. You thrive in a builder environment and are adept at translating ambiguity into clear, repeatable operating models. Your data-driven approach allows you to deliver actionable insights that drive business outcomes. You are comfortable collaborating with sales leadership and cross-functional stakeholders to align teams, processes, and technology.

You possess a deep understanding of customer journeys and can effectively manage the end-to-end process. Your experience supporting complex sales motions has equipped you with the skills to build scalable RevOps foundations. You leverage automation and AI to increase productivity and impact, ensuring that your strategies are both innovative and effective.

Desirable

Experience in the Mid-Market segment is a plus, as is familiarity with customer experience and team collaboration technologies. You are passionate about redefining customer experiences and understand the importance of meaningful connections in driving better business outcomes.

What you'll do

In this role, you will own the end-to-end customer journey, ensuring alignment across go-to-market functions. You will work closely with sales leadership to support both new business and upsell/retention motions. Your responsibilities will include building scalable RevOps foundations and delivering insights that inform strategic decisions. You will collaborate with various teams to align processes and technology, ensuring that all stakeholders are working towards common goals.

You will also be responsible for analyzing data to identify trends and opportunities for improvement. Your insights will help shape the future of customer experiences at Nextiva, driving growth and enhancing customer satisfaction. You will play a key role in fostering a culture of collaboration and innovation within the organization, working alongside incredible people who are committed to making an impact.

What we offer

Nextiva offers a dynamic work environment where you can thrive and make a difference. You will have the opportunity to collaborate with talented individuals who share your passion for redefining customer experiences. We believe in empowering our employees and providing them with the tools and resources they need to succeed. Join us in our mission to transform how businesses connect and deliver amazing experiences to their customers.