Voice & Video Platform Dsp Engineer • Senior

Who you are

You have 5+ years of experience in software engineering, specifically focused on real-time communication systems. Your expertise in voice and video technologies has equipped you with the skills to enhance call quality and reliability, ensuring a seamless user experience. You are familiar with cloud deployment and have a strong understanding of scalable and secure systems. Your background in DevOps practices means you are comfortable owning your code from development through production, and you thrive in collaborative environments where innovation is encouraged.

You possess a deep understanding of media servers and audio processing, which allows you to contribute effectively to the development of core communication services. Your experience with open-source components and in-house innovations has prepared you to deliver carrier-grade quality and maintain high uptime standards. You are driven by a passion for customer experience and understand the importance of meaningful connections in driving business outcomes.

Desirable

Experience with AI-powered voice features is a plus, as is familiarity with the latest trends in customer experience technology. You are always looking to expand your skill set and stay updated on industry advancements, which positions you as a valuable asset to the team.

What you'll do

In this role, you will be responsible for developing and maintaining the backend services that power Nextiva's voice and video platform. You will work closely with cross-functional teams to ensure that the platform meets the needs of over 100,000 businesses and 1 million users worldwide. Your contributions will directly impact the quality and reliability of the services provided, enhancing the overall customer experience.

You will collaborate with engineers to drive the development of real-time voice and video services, focusing on enhancing call quality and reliability. Your work will involve everything from media servers to cloud deployment, ensuring that the system is scalable, secure, and high-performing. You will also play a key role in implementing DevOps practices, contributing to a culture of continuous improvement and innovation.

What we offer

Nextiva offers a dynamic work environment where you can collaborate with incredible people and make a significant impact. You will have the opportunity to work on cutting-edge technology that redefines customer experiences. We believe in fostering a culture that encourages creativity and innovation, allowing you to thrive in your role.

As part of our team, you will enjoy a hybrid work model that provides flexibility while still allowing for in-person collaboration. We are committed to your professional growth and development, offering resources and support to help you succeed in your career. Join us at Nextiva and be part of a team that is shaping the future of customer experience and team collaboration.