Director Of Sales • Lead

Who you are

You have a proven track record in sales leadership, particularly in the contact center as a service (CCaaS) space, and a passion for driving growth in the customer experience (CX) market. Your deep understanding of advanced digital and AI technologies, such as conversational AI and agent assistance, sets you apart as a leader in this field. You thrive in a fast-paced environment and are adept at developing strategic sales territory plans that drive revenue growth. Your experience in cultivating relationships with key clients in the digital solutions market is invaluable.

You possess strong analytical skills, allowing you to analyze market trends and customer needs to inform your sales strategies effectively. Your ability to lead high-performing sales and presales teams ensures that you exceed sales targets while delivering exceptional support to the CX account teams. You are a collaborative leader who works closely with cross-functional teams to ensure alignment and support for go-to-market sales initiatives.

What you'll do

As the Director of Sales at NICE, you will develop and execute strategic sales territory plans to drive revenue growth for our advanced digital and AI solutions. You will lead a high-performing sales and presales team, ensuring they have the tools and support needed to exceed sales targets. Identifying new business opportunities and cultivating relationships with key clients will be a significant part of your role, as will collaborating with cross-functional teams to align on sales initiatives.

You will analyze market trends and customer needs to inform your sales strategies, ensuring that your team is always ahead of the curve. Your leadership will be crucial in driving the success of the JAPAC Agentic Sales and Presales teams, and you will play a key role in shaping the future of our sales approach in the AI solutions market.

What we offer

At NICE, we offer an ambitious and dynamic work environment where you can challenge your limits and grow your career. We are committed to providing our employees with the tools and resources they need to succeed. You will have the opportunity to work with a talented team of professionals who are dedicated to driving innovation in the customer experience space. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.