About NimbleRx
Empowering pharmacies for better health access
Key Highlights
- Headquartered in Redwood City, California
- Over 200 pharmacy partners nationwide
- $30 million raised from BlueRun Ventures
- Team size of 51-250 employees
NimbleRx is a healthcare technology company headquartered in Redwood City, California, focused on improving medication access through partnerships with local and national pharmacies. With over 200 pharmacy partners, NimbleRx streamlines prescription delivery and medication management for customers, ...
🎁 Benefits
NimbleRx offers competitive salaries, equity options, flexible PTO, and a remote work policy to support work-life balance. Employees also benefit from...
🌟 Culture
NimbleRx fosters a culture centered on innovation and collaboration, prioritizing technology-driven solutions to enhance healthcare accessibility. The...
Customer Success • Mid-Level
Overview
NimbleRx is hiring a Client Partner in Customer Success to support pharmacy partners and drive client engagement. You'll play a key role in aligning pharmacy goals with revenue-focused growth. This position requires experience in customer success and client management.
Job Description
Who you are
You have a strong background in customer success or account management, ideally within the healthcare or technology sectors. Your experience has equipped you with the skills to effectively communicate and build relationships with clients, ensuring their needs are met and exceeded. You thrive in a collaborative environment and are adept at aligning client goals with business objectives, driving engagement and satisfaction.
You possess excellent problem-solving abilities and can navigate complex client situations with ease. Your proactive approach allows you to identify opportunities for growth and improvement, ensuring that both the client and the company benefit from a successful partnership. You are comfortable working in a fast-paced startup environment and are excited about the challenges that come with it.
What you'll do
As a Client Partner at NimbleRx, you will be the primary point of contact for pharmacy partners post-launch, ensuring they are fully engaged with our platform and services. You will work closely with clients to understand their goals and challenges, providing tailored solutions that drive their success. Your role will involve regular check-ins with clients, gathering feedback, and identifying opportunities for upselling and cross-selling Nimble features.
You will collaborate with internal teams to ensure that client needs are communicated effectively and that any issues are resolved promptly. Your insights will help shape the development of new features and enhancements, ensuring that our offerings continue to meet the evolving needs of our partners. You will also play a key role in onboarding new clients, guiding them through the initial setup and ensuring a smooth transition to our services.
What we offer
At NimbleRx, we foster a culture of collaboration and open communication, allowing you to thrive in your role. You will have the opportunity to work in a fast-growing healthtech startup that is making a significant impact in the pharmacy industry. We offer competitive compensation and benefits, along with opportunities for professional growth and development as we expand our reach nationwide.
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