About NinjaTrader
Empowering traders with advanced tools and low fees
Key Highlights
- Over 60,000 active users leveraging advanced trading tools
- Headquartered in Chicago, Illinois
- Offers low commissions for futures trading
- Award-winning trading platform recognized in the industry
NinjaTrader, headquartered in Chicago, Illinois, provides a powerful trading platform and brokerage services tailored for futures trading. The platform is recognized for its advanced charting tools and analytics, serving over 60,000 active users. NinjaTrader has raised significant funding to enhance...
🎁 Benefits
Employees enjoy competitive salaries, equity options, flexible remote work policies, and generous PTO. Additionally, NinjaTrader offers a comprehensiv...
🌟 Culture
NinjaTrader fosters a culture focused on trader empowerment and innovation, encouraging employees to contribute ideas that enhance the platform. The c...
Customer Support • Entry-Level
Overview
NinjaTrader is hiring a Client Services Representative to empower traders with exceptional support and services. You'll be part of a team dedicated to enhancing the trading journey for users. This position is ideal for those looking to start their career in customer service within the financial sector.
Job Description
Who you are
You are enthusiastic about providing excellent customer service and have a strong desire to help others succeed in their trading journey. You possess strong communication skills and are comfortable interacting with clients to understand their needs and provide effective solutions. You are eager to learn about the trading industry and are committed to continuous improvement in your role.
What you'll do
As a Client Services Representative at NinjaTrader, you will be the first point of contact for our users, assisting them with inquiries and providing support for our trading platform. You will engage with clients to understand their challenges and guide them through our products and services. Your role will involve troubleshooting issues, providing product information, and ensuring a positive experience for our users.
What we offer
At NinjaTrader, you will be part of a dynamic team that values innovation and collaboration. We offer a supportive work environment where you can grow your skills and advance your career in the financial services industry. You will have access to comprehensive training and resources to help you succeed in your role. Additionally, we provide competitive benefits to support your well-being and work-life balance.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at NinjaTrader.
Similar Jobs You Might Like
Based on your interests and this role
Customer Support
Wealthfront is hiring a Client Services Representative to provide exceptional support to clients and help them navigate financial services. This role focuses on client communication and ensuring their interests are prioritized.
Customer Success Representative
Tempus is hiring a Customer Success Representative to serve as a critical touchpoint between the company and its healthcare customers. You'll manage client interactions and ensure they have the necessary information and supplies. This role is ideal for those passionate about healthcare and customer service.
Customer Success
NinjaTrader is hiring a Director of Client Services to lead their customer success initiatives. You'll be responsible for enhancing the trading journey for users and ensuring top-notch service delivery. This role requires strong leadership and strategic thinking skills.
Customer Support
Flourish is hiring a Client Support Representative to provide exceptional client support for financial advisors. You'll engage with clients through various channels and contribute to optimizing support technology. This role is ideal for those with strong communication skills and a passion for problem-solving.
Customer Support
Flourish is seeking a Client Support Representative to provide exceptional client support for financial advisors. You'll engage with clients via phone, email, and chat, ensuring they receive top-notch assistance. This role requires excellent communication skills and a problem-solving mindset.