About Nium
Effortless global payments for businesses and consumers
Key Highlights
- Headquartered in San Francisco, CA with 501-1000 employees
- $314 million raised in Series E funding
- Supports payouts in 190 countries and pay-ins in 35 markets
- Issued 31 million cards across 33 countries
Nium is a leading fintech company headquartered in the Financial District of San Francisco, CA, specializing in global payment services. The platform enables businesses to send, spend, and receive funds seamlessly across 190 countries in over 100 currencies, with real-time capabilities in 85 markets...
🎁 Benefits
Nium offers comprehensive health insurance, a home office allowance, generous parental and family leave, and an employee assistance program. The compa...
🌟 Culture
Nium fosters a culture of innovation and efficiency, focusing on redefining global payments through a single API. With a strong emphasis on regulatory...
Overview
Nium is hiring a Senior Account Manager - Mandarin Speaking to manage and grow a portfolio of existing business accounts. This role is pivotal in driving commercial success and revenue opportunities. Strong communication skills in Mandarin are essential.
Job Description
Who you are
You have a proven track record in account management, ideally within the fintech or payments industry, and possess strong communication skills in Mandarin. Your experience includes managing client relationships and driving revenue growth through strategic account planning and execution. You are adept at identifying opportunities for upselling and cross-selling, ensuring that clients receive maximum value from the services provided.
You thrive in a fast-paced environment and are comfortable working with cross-functional teams to deliver exceptional service to clients. Your analytical skills enable you to assess account performance and develop strategies to enhance client satisfaction and retention. You are a proactive problem solver, always looking for ways to improve processes and outcomes for your clients.
What you'll do
As a Senior Account Manager at Nium, you will be responsible for managing a portfolio of existing business accounts, focusing on nurturing relationships and identifying growth opportunities. You will work closely with clients to understand their needs and ensure they are leveraging Nium's services effectively. Your role will involve regular communication with clients, providing updates on product offerings, and addressing any concerns they may have.
You will collaborate with internal teams to ensure that client expectations are met and exceeded, driving initiatives that enhance the overall client experience. Additionally, you will analyze account performance metrics to identify trends and areas for improvement, presenting your findings and recommendations to both clients and internal stakeholders.
What we offer
Nium offers a dynamic work environment where you can make a significant impact on the company's growth trajectory. You will have the opportunity to work with a talented team and contribute to the development of innovative payment solutions. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us as we continue to revolutionize the global payments landscape.
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