Customer Success Manager • Mid-Level

Who you are

You have a strong background in managing publisher relationships and understand the nuances of the adtech industry — your experience has equipped you with the skills to navigate complex technical operations and ensure high performance delivery. You are adept at data analysis, allowing you to derive insights that enhance publisher success and optimize their experience with our platform. Your communication skills are top-notch, enabling you to act as a primary point of contact for publishers, fostering strong relationships built on trust and transparency.

You thrive in collaborative environments and enjoy working closely with cross-functional teams to drive results — your ability to manage multiple priorities while maintaining a focus on quality and performance is key to your success. You are passionate about delivering exceptional service and are always looking for ways to improve processes and outcomes for our partners. You understand the importance of privacy in advertising and are committed to upholding Ogury's standards in every interaction.

What you'll do

As a Publisher Success Manager, you will be responsible for supporting and growing our publisher partnerships in France — you will ensure that publishers receive the technical support they need to operate smoothly and effectively. Your role will involve analyzing performance metrics and providing actionable insights to publishers, helping them to maximize their revenue potential. You will act as the primary point of contact for publishers, addressing any concerns and ensuring a high-quality experience that aligns with Ogury's standards.

You will collaborate with internal teams to streamline processes and improve the overall publisher experience — your insights will be invaluable in shaping our approach to publisher management and success. You will also be involved in onboarding new publishers, providing them with the necessary tools and resources to succeed on our platform. Your ability to communicate effectively and build strong relationships will be crucial in this role, as you work to ensure that our publishers feel supported and valued.

What we offer

At Ogury, we pride ourselves on fostering an inclusive and diverse workplace where everyone feels they belong — we offer a supportive environment that encourages personal and professional growth. You will have the opportunity to work with a talented team of professionals who are passionate about changing the face of adtech. We provide competitive compensation and benefits, along with opportunities for career advancement within our global organization. Join us in our mission to deliver personified advertising solutions that prioritize privacy and performance.