About Oktopost
Empowering B2B marketing through social media insights
Key Highlights
- Headquartered in Atlanta, Georgia, USA
- Trusted by thousands of B2B marketing professionals globally
- Integrates with Salesforce, HubSpot, and other major platforms
- Offers flexible PTO and remote work options
Oktopost, headquartered in Atlanta, Georgia, specializes in B2B social media management, social listening, and employee advocacy solutions. With integrations into major marketing automation and CRM platforms like Salesforce and HubSpot, Oktopost empowers marketing teams to effectively engage with cu...
🎁 Benefits
Oktopost offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit f...
🌟 Culture
Oktopost promotes a remote-friendly culture that values data-driven decision-making and collaboration among B2B marketing professionals. The company e...
Overview
Oktopost is hiring an Account Manager to build long-term relationships with clients and drive account growth. You'll leverage your sales expertise to foster trusted partnerships. This role requires experience in account management or customer success.
Job Description
Who you are
You are an experienced Account Manager or Customer Success professional looking to take the next step in your career. You have a proven track record of building long-term relationships with clients and driving account growth. Your proactive approach and ability to foster trust make you an ideal candidate for this role. You understand the importance of combining sales expertise with a deep understanding of customer needs to create value for both the client and the company.
You thrive in a collaborative environment and enjoy working with a stellar team to achieve common goals. Your communication skills are top-notch, allowing you to effectively engage with clients and internal stakeholders alike. You are passionate about helping clients succeed and are motivated by the opportunity to contribute to their growth through Oktopost's innovative solutions.
What you'll do
As an Account Manager at Oktopost, you will own a book of customers and be responsible for building long-term value-based relationships that lead to commercial revenue expansion. You will work closely with clients to understand their needs and ensure they are getting the most out of Oktopost's platform. Your role will involve regular check-ins with clients, providing insights and recommendations based on their usage of the platform, and identifying opportunities for upselling and cross-selling additional services.
You will collaborate with the Account Management Team Lead for EMEA to develop strategies that enhance customer satisfaction and retention. Your ability to analyze customer data and feedback will be crucial in driving improvements and ensuring that Oktopost remains a trusted partner for its clients. You will also participate in team meetings to share insights and best practices, contributing to the overall success of the account management team.
What we offer
Oktopost offers a dynamic work environment where you can grow your career while making a significant impact on our clients' success. We believe in fostering a culture of collaboration and innovation, and we encourage you to apply even if your experience doesn't match every requirement. Join us and be part of a team that is dedicated to transforming B2B marketing through social media management and employee advocacy.
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