Solutions Engineer • Mid-Level

Who you are

You have a strong background in technical sales or solutions engineering, ideally with experience in the public sector. Your ability to communicate complex technical concepts to non-technical stakeholders is exceptional, and you thrive in collaborative environments where you can build trust with clients. You understand the unique challenges faced by government agencies and are passionate about leveraging AI to drive innovation and improve service delivery. You are proactive in identifying opportunities for AI applications and can articulate the value of OpenAI's tools to diverse audiences.

You possess a solid understanding of AI technologies and their implications for public sector organizations. Your experience includes working closely with developers and enterprises to maximize the value derived from AI models and applications. You are comfortable navigating the complexities of public policy and are committed to ensuring responsible AI adoption that aligns with societal needs. Your analytical skills enable you to assess client requirements and propose tailored solutions that address their specific challenges.

Desirable

Experience with OpenAI products or similar AI technologies is a plus. Familiarity with government processes and the ability to engage with policymakers will enhance your effectiveness in this role. You are adaptable and open to continuous learning, eager to stay updated on the latest advancements in AI and their applications in the public sector.

What you'll do

As a Solutions Engineer at OpenAI, you will play a pivotal role in supporting our OpenAI for Government sales team. Your primary responsibility will be to deliver exceptional pre-sales customer experiences by understanding client needs and demonstrating how OpenAI's tools can transform their operations. You will collaborate closely with government leaders and key stakeholders to build trust and provide the technical expertise necessary for successful AI adoption.

You will engage in discussions with clients to identify their challenges and opportunities for innovation through AI. By leveraging your technical knowledge, you will help clients envision how OpenAI's solutions can enhance service delivery and drive efficiency. You will also work alongside the sales team to prepare and deliver compelling presentations and demonstrations that showcase the capabilities of our products.

Your role will involve gathering feedback from clients and relaying it to our product teams to inform future developments. You will contribute to the creation of technical documentation and resources that support the sales process and help clients understand the implementation of AI solutions.

In addition to client-facing responsibilities, you will participate in internal initiatives aimed at promoting best practices for AI deployment in the public sector. You will collaborate with cross-functional teams to ensure that our solutions align with regulatory requirements and ethical considerations.

What we offer

OpenAI is committed to fostering a diverse and inclusive workplace where all employees can thrive. We offer a hybrid work model that allows for flexibility while ensuring collaboration and connection among team members. You will have access to professional development opportunities to enhance your skills and advance your career in the rapidly evolving field of AI.

We provide relocation assistance for new employees, ensuring a smooth transition to Washington, DC. Our team is passionate about the potential of AI to address global challenges, and you will have the opportunity to contribute to meaningful projects that have a positive impact on society. Join us in shaping the future of technology and making AI accessible for the public good.