Implementation Consultant • Mid-Level

Who you are

You have a strong background in consulting, ideally with experience in implementing software solutions for public sector organizations. Your expertise allows you to understand customer needs and make informed recommendations that drive value. You are detail-oriented and possess excellent communication skills, enabling you to effectively collaborate with various stakeholders throughout the implementation process. You thrive in a performance-based culture and are eager to contribute to the enhancement of delivery operations.

Desirable

Experience with ERP systems or AI solutions is a plus, as is familiarity with the public sector's unique challenges and requirements. You are comfortable working in a fast-paced environment and are motivated by the opportunity to make a significant impact on local and state governments.

What you'll do

As an Implementation Consultant at OpenGov, you will oversee the entire implementation process for our solutions, ensuring that customers receive maximum value from their investment. You will establish a solid foundation for the OpenGov solution, guiding customers through each phase of the implementation. Your role will involve collaborating with sales and scoping teams to provide insights that enhance our delivery operations. You will also work closely with the Research and Development team to offer valuable feedback based on customer experiences, contributing to the continuous improvement of our products.

What we offer

OpenGov fosters a culture of performance and innovation, where every employee is encouraged to share ideas and take action to improve our solutions. We recognize and reward excellent performance, and we prioritize promoting from within. You will have the opportunity to work with a diverse team dedicated to powering effective and accountable government, making a meaningful impact in communities across the U.S. We offer a supportive environment that values collaboration and professional growth, ensuring that you can thrive in your role and advance your career.