Customer Support • Entry-Level

Who you are

You have experience in customer service, cashier, sales, or hospitality — you understand the importance of creating a welcoming environment for members. You are bilingual in English and Spanish, allowing you to connect with a diverse range of customers. You are passionate about listening and helping others, and you thrive in a team-oriented atmosphere where collaboration is key. You are committed to fostering an inclusive culture and understand the impact of your role in delivering affordable credit to those in need.

What you'll do

As a Member Loyalty Representative at Oportun, you will be the first point of contact for our members, providing exceptional service and support. You will engage with members to understand their needs and help them navigate our financial products. Your role will involve creating a rewarding experience for members, ensuring they feel valued and understood. You will work closely with your team to share insights and improve service delivery, contributing to the overall mission of Oportun. You will also participate in training sessions to enhance your skills and knowledge about our offerings, ensuring you can provide accurate information and support to our members.

What we offer

Oportun offers a supportive work environment where you can grow your career while making a positive impact on the community. You will be part of a diverse team that values inclusion and collaboration. We provide comprehensive training to help you succeed in your role and develop your skills further. Additionally, we offer competitive compensation and benefits to ensure you feel valued as part of our team. Join us in our mission to empower members with the confidence to build a better financial future.