parcelLab

About parcelLab

Transforming post-sales experiences for brands worldwide

🏢 Tech👥 51-250📅 Founded 2015📍 Boston, Massachusetts, United States

Key Highlights

  • Headquartered in Boston, Massachusetts
  • Over 200 employees dedicated to customer experience
  • $50 million raised in funding to enhance platform capabilities
  • Serves notable clients like Adidas and IKEA

parcelLab is a leading Operations Experience Management platform headquartered in Boston, Massachusetts. The company specializes in enhancing the post-sales experience for brands by providing real-time insights and analytics, helping businesses like Adidas and IKEA improve customer interactions. Wit...

🎁 Benefits

Employees enjoy competitive salaries, equity options, a flexible PTO policy, and opportunities for remote work. The company also offers a learning bud...

🌟 Culture

parcelLab fosters a culture focused on customer-centricity and innovation, encouraging teams to experiment and adapt quickly to market needs. The comp...

parcelLab

Solutions Engineer Senior

parcelLabMunich - Hybrid

Apply Now →

Overview

parcelLab is hiring a Senior Solutions Consultant to bridge sales, marketing strategy, and technology for the EMEA market. You'll work with a team to understand client challenges and deliver compelling solutions. This role requires a blend of business and technical acumen.

Job Description

Who you are

You have a strong background in consulting or solutions architecture, ideally with experience in the EMEA market. You enjoy working collaboratively with sales and marketing teams to understand client needs and translate them into effective solutions. Your problem-solving skills are top-notch, and you thrive in environments where creativity is encouraged. You are comfortable navigating the intersection of technology and business, ensuring that solutions are not only innovative but also practical and aligned with client goals. You have excellent communication skills, allowing you to articulate complex ideas clearly to both technical and non-technical stakeholders. You are adaptable and enjoy the challenge of working in a fast-paced environment where no two days are the same.

What you'll do

As a Senior Solutions Consultant at parcelLab, you will play a crucial role in our Sales Team, focusing on the EMEA market. You will work closely with prospective clients to identify their challenges and opportunities, crafting tailored solutions that leverage our Operations Experience platform. Your role will involve collaborating with various teams, including sales and marketing, to ensure that our offerings meet client needs effectively. You will also be responsible for presenting solutions to clients, demonstrating how parcelLab can enhance their operations and customer experiences. Your insights will help shape our approach to the market, ensuring we remain competitive and relevant in a rapidly changing landscape. You will have the opportunity to work with a diverse team of professionals, sharing knowledge and best practices to drive success across the organization.

What we offer

We offer a flexible working environment, allowing you to choose between working from our Munich office or remotely within Europe. At parcelLab, we value creativity and innovation, encouraging our team members to think outside the box and contribute to our mission of bringing people and brands closer together. You will be part of a dynamic team that is passionate about delivering exceptional solutions to our clients. We provide opportunities for professional growth and development, ensuring that you can advance your career while making a meaningful impact in the industry.

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