Growth Operations • Mid-Level

Who you are

You have a strong understanding of marketing campaign operations and are skilled in implementing design logic that aligns with strategic marketing goals. You excel in monitoring and tracking performance metrics, ensuring that campaigns are effective and meet their objectives. Your analytical mindset allows you to run experiments on campaigns, helping to identify areas for improvement and optimization. You are detail-oriented and focused on streamlining operations to reduce errors and enhance efficiency. You possess strong problem-solving skills, enabling you to conduct root cause analyses when campaign performance deviates from expectations. You take ownership of your work, managing campaigns from execution to assessment, and are genuinely interested in driving results.

Desirable

Familiarity with customer lifecycle management (CLM) tools is a plus, and prior experience with CleverTap will give you an edge. You have a knack for logical reasoning and can break down complex problem statements into manageable parts. While previous experience in operations is preferred, it is not mandatory. You thrive in collaborative environments and are eager to contribute to a cohesive team dynamic.

What you'll do

In this role, you will own the end-to-end operations of marketing campaigns, ensuring they are executed flawlessly and aligned with the overall marketing strategy. You will be responsible for monitoring campaign performance metrics, analyzing results, and making data-driven decisions to optimize future campaigns. Your role will involve setting up and running experiments to test different approaches and improve campaign effectiveness. You will work closely with cross-functional teams to streamline operations, reduce errors, and enhance overall efficiency. Additionally, you will conduct root cause analyses to identify and address any deviations from expected campaign behavior, ensuring continuous improvement in campaign performance.

What we offer

Joining Paytm means being part of a collaborative and output-driven program that fosters cohesiveness across various business units through technology. You will have the opportunity to improve the average revenue per user by increasing cross-sell opportunities. We value respect and collaboration, ensuring that you receive constructive feedback from your peers to support your professional growth. This role offers a chance to make a significant impact on our marketing efforts and contribute to the overall success of the company.