About Pennylane
The financial management platform for European SMEs
Key Highlights
- 50,000 customers leveraging the platform for accounting
- $467.3 million in funding to enhance product offerings
- Headquartered in Paris with a vibrant office in the city center
- Remote work options available across Europe
Pennylane is a financial management and accounting platform based in ChaussΓ©e-d'Antin, Paris, designed specifically for European SMEs. With 50,000 customers and $467.3 million in funding, Pennylane aims to modernize the fragmented accounting industry by integrating third-party services and streamlin...
π Benefits
Employees enjoy remote work flexibility across Europe, access to the latest Apple equipment, company shares, and comprehensive healthcare coverage. Ad...
π Culture
Pennylane fosters a collaborative culture focused on modernizing accounting practices. The company emphasizes teamwork through social activities, incl...
Overview
Pennylane is hiring an Account Manager to support key accounts in the financial management sector. You'll help entrepreneurs regain control of their finances and assist accounting firms in optimizing their processes. This role requires strong interpersonal skills and a background in finance or account management.
Job Description
Who you are
You have experience in account management, ideally within the financial services or FinTech sector β your ability to build strong relationships with clients is key to your success. You thrive in environments that value autonomy and trust, and you are motivated by helping businesses improve their financial management. You understand the challenges faced by entrepreneurs and accounting firms, and you are passionate about providing solutions that simplify their processes.
You possess excellent communication skills, allowing you to effectively convey complex financial concepts to clients. Your analytical mindset helps you identify opportunities for improvement and growth within client accounts. You are proactive in addressing client needs and ensuring their satisfaction with the services provided.
What you'll do
As an Account Manager at Pennylane, you will be responsible for managing key accounts and ensuring that clients receive the highest level of service. You will work closely with entrepreneurs to understand their financial needs and provide tailored solutions that help them regain control over their finances. Your role will involve regular communication with clients, addressing their inquiries, and providing guidance on using Pennylane's financial management software effectively.
You will collaborate with internal teams to ensure that client feedback is incorporated into product development and service enhancements. By building strong relationships with clients, you will identify opportunities for upselling and cross-selling additional services that can benefit their businesses. Your success will be measured by client satisfaction and retention rates, as well as your ability to contribute to the overall growth of Pennylane's client base.
What we offer
At Pennylane, you will be part of a rapidly growing FinTech company that values innovation and collaboration. We offer a stimulating work environment where your expertise will be recognized and valued. You will have the opportunity to grow within the company and contribute to shaping the future of financial management for European SMEs. We encourage you to apply even if your experience doesn't match every requirement β your passion for helping clients succeed is what matters most.
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