Head Of Payments • Lead

Who you are

You have a proven track record in leading payment strategies and managing complex payment systems — your experience includes building and optimizing payment infrastructures that support high transaction volumes. You understand the nuances of global payment processing and are adept at navigating the challenges that come with it.

You possess strong leadership skills and have successfully built and managed teams in fast-paced environments — your ability to communicate effectively with both technical and non-technical stakeholders sets you apart. You are results-driven and thrive on creating frictionless user experiences that enhance customer satisfaction.

You are strategic in your approach, always looking for ways to innovate and improve payment processes — your analytical mindset allows you to assess data and make informed decisions that align with business goals. You are passionate about creating a seamless payment experience that drives business growth.

Desirable

Experience in a SaaS environment is a plus, as is familiarity with subscription-based business models — you understand the importance of renewals and upgrades in driving revenue. A background in finance or technology will help you bridge the gap between commercial strategy and engineering excellence.

What you'll do

In this pivotal role, you will lead the global payments evolution at Pipedrive — your responsibilities will include developing and executing the payments strategy that supports the company's growth objectives. You will work closely with cross-functional teams to ensure that payment processes are integrated seamlessly into the customer journey.

You will act as the bridge between commercial strategy and engineering excellence, ensuring that the payment infrastructure is scalable and capable of handling enterprise-level throughput — your leadership will be crucial in building a team that can innovate and adapt to changing market conditions.

You will oversee the implementation of payment solutions that enhance the user experience and drive conversion rates — your focus will be on creating a frictionless checkout process that meets the needs of a diverse international audience. You will also be responsible for monitoring payment performance metrics and making data-driven decisions to optimize processes.

What we offer

Pipedrive offers a dynamic work environment where you can make a significant impact on the company's success — you will have the opportunity to shape the payments function from the ground up and establish it as a strategic advantage. We value our employees and provide a supportive culture that encourages growth and development.

You will be part of a diverse team that represents over 50 nationalities, working together to create powerful tools that help sales and marketing teams succeed — your contributions will directly influence the experiences of over 100,000 companies worldwide. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual.