Head Of Payments • Lead

Who you are

You have a proven track record in leading payment strategies and managing payment infrastructures — your experience includes overseeing enterprise-level throughput and ensuring a frictionless checkout experience for a diverse international audience. You understand the complexities of payment systems and have a strategic mindset to drive growth and scalability.

You possess strong leadership skills and the ability to bridge commercial strategy with engineering excellence — your background allows you to effectively communicate with both technical and non-technical stakeholders, ensuring alignment across teams. You are passionate about building systems that not only meet current demands but are also designed for long-term growth and hyperscale.

You thrive in dynamic environments and are comfortable taking ownership of critical functions — your experience in the payments industry has equipped you with the insights needed to navigate challenges and seize opportunities. You are adept at building teams and fostering a culture of collaboration and innovation.

Desirable

Experience in a high-growth technology company is a plus — familiarity with cloud-based software solutions and subscription models will enhance your ability to contribute effectively. A background in finance or operations can also be beneficial as you lead the payments function.

What you'll do

In this pivotal role, you will drive the strategy behind the transactions that power Pipedrive and its clients — you will lead the global payments evolution, ensuring that the payment experience is seamless and reliable. You will be responsible for building and managing a scalable payment infrastructure that supports the company's growth objectives.

You will collaborate closely with engineering teams to develop high-performance payment systems — your role will involve defining the technical requirements and overseeing the implementation of solutions that enhance user experience and operational efficiency. You will also work with commercial teams to align payment strategies with business goals.

As the Head of Payments, you will establish best practices and standards for payment processing — your leadership will guide the team in optimizing transaction flows and minimizing friction points. You will analyze performance metrics and user feedback to continuously improve the payment experience.

You will play a key role in shaping the future of payments at Pipedrive — your insights will inform product development and strategic initiatives, ensuring that payments become a long-term competitive advantage for the company. You will also mentor and develop your team, fostering a culture of excellence and innovation.

What we offer

Pipedrive offers a collaborative and inclusive work environment where your contributions will have a direct impact on the company's success — you will be part of a diverse team that values creativity and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of great people to create great products.

You will have the opportunity to shape the payments function from the ground up — this is a rare chance to make a significant impact in a growing company that is trusted by over 100,000 businesses worldwide. Join us in our mission to support sales and marketing teams with powerful tools that make everyday work faster and easier.