E Commerce Operations • Mid-Level

Who you are

You have experience in e-commerce operations, particularly with platforms like MOMO, PChome, and Shopee. Your background in electronic commerce or marketing gives you a solid foundation for managing store operations effectively. You are familiar with operational rules and processes specific to these platforms, allowing you to navigate challenges with ease.

Your analytical skills are top-notch — you can interpret data to optimize operational strategies and identify growth opportunities. You have a logical mindset that helps you make data-driven decisions, enhancing store traffic, conversion rates, and sales figures. You are detail-oriented and take responsibility for your work, thriving under pressure while maintaining a collaborative spirit.

What you'll do

In this role, you will oversee the daily operations of e-commerce platforms in Taiwan, ensuring that store management, product listings, and promotional activities are executed flawlessly. You will collaborate with cross-departmental teams to develop targeted promotional strategies that attract potential customers and enhance brand visibility. Your responsibilities will include analyzing store performance data, addressing customer feedback, and conducting competitive analysis to provide valuable insights for operational improvements.

You will be expected to devise and implement strategies that drive traffic and sales, utilizing your understanding of both on-platform and off-platform characteristics. Your role will also involve coordinating resources effectively to maximize the impact of promotional campaigns. You will be the go-to person for resolving various operational issues, ensuring that the store runs smoothly and efficiently.

What we offer

Plaud offers a dynamic work environment where you can grow your skills in e-commerce operations. You will have the opportunity to work remotely while being part of a supportive team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing opportunities for growth.