About Provi
Streamlining alcohol procurement for retailers
Key Highlights
- Headquartered in Chicago with 201-500 employees
- $124.9 million raised in Series B funding
- 10% of U.S. alcohol retailers are Provi customers
- Recognized as an 'Emerging Unicorn' by Crunchbase
Provi is an online marketplace revolutionizing the alcoholic beverage industry by connecting retailers with suppliers through a centralized platform. Headquartered in Chicago, Provi has secured $124.9 million in funding and has onboarded 10% of U.S. alcohol retailers within its first five years. The...
🎁 Benefits
Provi offers comprehensive health benefits including medical, dental, and vision coverage, along with a 401K plan that includes a match. Employees enj...
🌟 Culture
Provi's culture is defined by its focus on innovation in the hospitality sector, aiming to simplify the ordering process for bars and restaurants. Wit...
Overview
Provi is hiring a Technical Support Specialist to help innovate the beverage alcohol industry. You'll be part of a team that simplifies operations through a modern digital marketplace. This role is ideal for those looking to grow in a dynamic environment.
Job Description
Who you are
You are eager to be part of a transformative team in the beverage alcohol industry. You thrive in environments that value growth and collaboration, and you are ready to contribute to a mission-driven company. You understand the importance of customer support and are passionate about helping others succeed. You are adaptable and willing to learn, embracing the challenges that come with a fast-paced industry.
What you'll do
As a Technical Support Specialist at Provi, you will be the first point of contact for our users, assisting them with inquiries and troubleshooting issues related to our digital marketplace. You will work closely with various teams to ensure that customer feedback is communicated effectively and that solutions are implemented promptly. Your role will involve educating users on our platform's features and functionalities, ensuring they have the best possible experience. You will also contribute to the continuous improvement of our support processes, helping to streamline operations and enhance user satisfaction.
What we offer
At Provi, we offer a supportive work environment where you can grow your skills and advance your career. You will be part of a team that values innovation and collaboration, with opportunities for professional development. We believe in celebrating our successes and fostering a culture of inclusivity. Join us in transforming the beverage alcohol industry and making a meaningful impact.
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