About NeuroFlow
Transforming mental health through technology
Key Highlights
- Headquartered in Center City West, Philadelphia, PA
- $2.3M in funding to date
- Partnerships with healthcare systems like Prudential
- Acquired Owl to enhance measurement-based care
NeuroFlow is a behavioral health company headquartered in Center City West, Philadelphia, PA, focused on improving mental healthcare through technology. Its cloud-based platform enables healthcare providers to monitor patients between visits and assess their mental health using AI-powered tools. Wit...
🎁 Benefits
NeuroFlow offers comprehensive medical coverage, parental leave, a 401K plan, and company-sponsored events. Employees enjoy an onsite gym, a dog-frien...
🌟 Culture
NeuroFlow fosters a culture centered around technology-driven healthcare solutions. The company emphasizes the importance of AI in monitoring and supp...
Technical Support • Entry-Level
Overview
NeuroFlow is hiring a Technical Support Specialist to assist in driving better outcomes in behavioral health. You'll work closely with healthcare leaders to ensure timely care and support. This position is ideal for those looking to start their career in a meaningful industry.
Job Description
Who you are
You are a dedicated individual with a passion for helping others, particularly in the behavioral health space. You understand the importance of timely and appropriate care and are eager to contribute to a mission-driven organization. Your communication skills are strong, allowing you to effectively interact with healthcare professionals and clients alike. You are detail-oriented and possess a problem-solving mindset, ready to tackle challenges as they arise. You may have some experience in customer service or technical support, but you are keen to learn and grow in this role. You are adaptable and can thrive in a fast-paced environment, where you can make a real difference in people's lives.
What you'll do
As a Technical Support Specialist at NeuroFlow, you will be responsible for providing exceptional support to healthcare organizations using our digital mental health tools. You will assist clients in navigating our platforms, ensuring they have the resources they need to engage individuals effectively. Your role will involve troubleshooting technical issues, guiding users through our systems, and collaborating with the technical team to resolve any challenges. You will also play a part in educating clients about our solutions, helping them understand how to leverage our tools for better outcomes. Your contributions will directly impact the efficiency of care teams and the overall success of our mission to integrate behavioral health into the healthcare ecosystem.
What we offer
At NeuroFlow, you will be part of an award-winning culture that values encouragement and excellence. We offer a supportive work environment where you can grow your skills and advance your career in the behavioral health field. You will have the opportunity to work alongside passionate professionals who are committed to making a difference. We believe in the importance of work-life balance and provide flexible working arrangements to support our team members. Additionally, you will have access to ongoing training and development opportunities to enhance your expertise in technical support and healthcare technology.
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