Solutions Engineer • Mid-Level

Who you are

You are a driven individual with a strong focus on delivering exceptional customer experiences. You thrive in a presales environment, where you can leverage your technical knowledge to support clients in understanding and utilizing the Experience Management platform effectively. You possess excellent communication skills, enabling you to articulate complex concepts clearly to both technical and non-technical stakeholders.

You have a background in healthcare or related fields, which allows you to understand the unique challenges and opportunities within this sector. Your ability to collaborate with cross-functional teams ensures that you can effectively address client needs and contribute to the overall success of the organization.

What you'll do

As a Solutions Engineer, you will be responsible for providing presales technical and functional support to clients in the healthcare industry. You will work closely with the sales team to identify client requirements and demonstrate how the Qualtrics platform can address their specific needs. Your role will involve creating tailored presentations and conducting product demonstrations that highlight the platform's capabilities.

You will also engage with clients to gather feedback and insights, which will help inform product development and enhancements. By understanding the healthcare landscape, you will be able to provide valuable input on how to improve the user experience and drive adoption of the platform.

In addition, you will collaborate with internal teams to ensure that client implementations are successful and that any technical challenges are addressed promptly. Your expertise will be crucial in helping clients realize the full potential of the Qualtrics platform, ultimately leading to improved outcomes for their organizations.

What we offer

Qualtrics provides a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with matching contributions. We also offer paid time off, wellness reimbursement, and mental health benefits to support your overall well-being. Our remote work policy allows for flexibility, enabling you to balance your professional and personal life effectively. Join us in our mission to bring humanity, connection, and empathy back to business, and be part of a team that values growth and innovation.