About Qumulo
Exabyte-scale storage solutions for modern businesses
Key Highlights
- Headquartered in Seattle, WA with 201-500 employees
- $347.3 million raised in Series D funding
- Serves hundreds of customers including UC San Diego Supercomputer Center
- Offers cloud, hybrid, and on-premises storage solutions
Qumulo is a leading provider of exabyte-scale data storage solutions, headquartered in Seattle, WA. With $347.3 million raised in Series D funding, Qumulo serves hundreds of customers, including UC San Diego Supercomputer Center and Industrial Brothers, offering cloud, hybrid, and on-premises storag...
🎁 Benefits
Qumulo offers a comprehensive benefits package including mental health support through Headspace Health, a robust wellbeing program, and a referral bo...
🌟 Culture
Qumulo fosters a culture focused on innovation in data storage solutions, enabling businesses to efficiently manage their growing data needs. The comp...
Customer Success Manager • Entry-Level
Overview
Qumulo is hiring a Customer Success Manager I to ensure customer onboarding, installation, retention, and renewal. You'll be responsible for maximizing customer value from Qumulo's data management solutions. This role is ideal for those with a strategic and customer-focused mindset.
Job Description
Who you are
You are a strategic thinker with a customer-focused mindset, eager to ensure that customers derive maximum value from their investments in Qumulo. You understand the importance of building strong relationships and are committed to nurturing those connections to ensure customer success. You thrive in collaborative environments and are driven by results, always looking for ways to improve customer experiences and outcomes.
You possess excellent communication skills, allowing you to effectively engage with customers and internal teams alike. You are detail-oriented and organized, capable of managing multiple customer accounts while ensuring that each customer receives the attention they deserve. Your ability to coordinate with various stakeholders, including OEM and Channel partners, will be crucial in driving seamless onboarding processes.
What you'll do
As a Customer Success Manager I at Qumulo, you will own the complete lifecycle of a portfolio of customers, ensuring their success from onboarding through to renewal. You will coordinate installation processes and engage with customers to help them curate their data at exabyte scale. Your role will involve driving customer retention strategies and ensuring that customers are wildly successful with Qumulo's products. You will work closely with account teams and partners to facilitate smooth transitions and ongoing support, ensuring that customers feel valued and supported throughout their journey with Qumulo.
What we offer
At Qumulo, you will be part of a collaborative culture that values diversity and innovation. We encourage you to apply even if your experience doesn't match every requirement. You will have the opportunity to work with cutting-edge technology in the unstructured data management space, contributing to solutions that help enterprises manage their data efficiently. We offer a supportive environment where you can grow your skills and advance your career while making a meaningful impact on our customers' success.
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