Customer Support • Entry-Level

Who you are

You are an empathetic and communicative individual who thrives on helping others. You enjoy building sustainable relationships with customers through open and interactive communication, and you take pride in delivering a delightful customer experience. You have a keen attention to detail and follow established processes meticulously, ensuring that every customer interaction is documented and handled with care. You know your company’s products inside and out, allowing you to provide the best recommendations for various customer inquiries. Your positive, professional attitude shines through in every communication, making you a trusted support professional.

What you'll do

As a Professional Support Representative at Qwick, you will be the first point of contact for our customers, assisting them with their inquiries and ensuring they have a positive experience. You will engage with customers through various channels, providing pleasant and informative communications while maintaining a high level of professionalism. You will follow established processes to ensure consistency in your responses and document all interactions accurately. Your role will involve building trust with customers, understanding their needs, and providing solutions that enhance their experience with our platform. You will collaborate with your team to champion excellent customer experiences and contribute to a culture of empathy and transparency.

What we offer

At Qwick, we believe in changing the way people work in the hospitality industry. We offer a supportive environment where you can grow your skills and make a difference. As part of our team, you will have the opportunity to work with talented professionals and contribute to a technology-driven staffing platform that is transforming the industry. We value diversity and are committed to creating an inclusive workplace where everyone can thrive.