Solutions Engineer • Mid-Level

Who you are

You have a strong background in technical solutions and customer engagement — your experience allows you to understand complex technical concepts and communicate them effectively to non-technical stakeholders. You thrive in cross-functional environments, collaborating with business, operations, and engineering teams to deliver impactful solutions. Your ability to empathize with customers helps you identify their needs and translate them into actionable technical requirements. You are curious and eager to learn about the latest trends in fintech and payments, and you are excited about the opportunity to shape the future of financial technology.

What you'll do

In this role, you will lead customer implementations from technical discovery through onboarding to production — your expertise will guide clients in understanding Rain's capabilities and how they can leverage them for their needs. You will work closely with the engineering team to ensure that customer requirements are met and that solutions are scalable and efficient. Your responsibilities will include conducting technical assessments, developing implementation plans, and providing ongoing support to ensure successful deployment. You will also play a key role in shaping the solutions engineering process as Rain continues to grow, helping to refine best practices and improve customer satisfaction.

What we offer

At Rain, you will be part of a dynamic team that values collaboration and innovation — we offer a flexible work environment where you can explore ideas and contribute to the company's vision. You will have opportunities for professional growth and development, with access to resources that support your career goals. Our culture emphasizes teamwork and mutual support, with regular team summits to strengthen relationships and build a common destiny. We believe in the importance of work-life balance and offer benefits that promote well-being and personal growth.