Customer Operations • Entry-Level

Who you are

You are a motivated individual eager to start your career in customer operations. You possess strong communication skills and a desire to help others, making you an ideal fit for a role that focuses on enhancing customer satisfaction. You thrive in a collaborative environment and are excited about the opportunity to work with a team that is rethinking how modern finance teams function in the age of AI. You understand the importance of providing exceptional service and are committed to ensuring that every customer interaction is positive and productive.

What you'll do

As a Customer Experience Agent at Ramp, you will be the first point of contact for our clients, addressing their inquiries and providing support for our financial operations platform. You will engage with customers to understand their needs and resolve any issues they may encounter. Your role will involve collaborating with various teams to ensure that customer feedback is communicated effectively and that we continuously improve our service delivery. You will also assist in onboarding new clients, guiding them through our platform's features and functionalities to maximize their experience. Your contributions will help Ramp maintain its reputation as a leader in the financial operations space.

What we offer

At Ramp, we offer a supportive work environment where you can grow your skills and advance your career. You will have access to a wellness stipend, parental leave, and relocation support if needed. We believe in investing in our employees and providing them with the resources they need to succeed. Join us and be part of a team that is making a significant impact in the financial technology industry.