About Ramp
The all-in-one platform for smarter financial operations
Key Highlights
- Valuation reached $8.1B in 2022, projected $22.5B by 2025
- Over 1000 employees with a focus on engineering talent
- Trusted by clients like Ro, Planned Parenthood, and Truebill
- 90% of customers switched from legacy players like Expensify
Ramp is an all-in-one financial operations platform that combines corporate cards with a comprehensive spending management dashboard. Founded in 2019 and emerging from stealth in 2020, Ramp achieved a valuation of $8.1B in early 2022 and is projected to reach $22.5B by 2025. The platform is trusted ...
🎁 Benefits
Ramp offers comprehensive medical, dental, and vision insurance, a One Medical Membership, and a 401(k) plan with employer matching. Employees enjoy u...
🌟 Culture
Ramp's culture is driven by its engineering-first approach, focusing on innovation in financial technology. The team is dedicated to automating financ...
Overview
Ramp is hiring a Customer Activation Manager to enhance customer engagement and drive adoption of their financial operations platform. You'll work closely with enterprise clients to ensure they maximize the value of Ramp's offerings. This position requires experience in customer success and strategic account management.
Job Description
Who you are
You have a strong background in customer success management, ideally with experience in enterprise-level accounts. You understand the importance of customer engagement and have a proven track record of driving product adoption and satisfaction. Your communication skills are top-notch, allowing you to build strong relationships with clients and internal teams alike. You are data-driven, using metrics to inform your strategies and decisions. You thrive in collaborative environments and enjoy working cross-functionally to deliver exceptional customer experiences.
Desirable
Experience in the fintech industry or with financial operations platforms is a plus. Familiarity with AI-driven solutions and their impact on business processes will help you excel in this role. You are comfortable navigating complex organizational structures and can influence stakeholders at various levels.
What you'll do
As a Customer Activation Manager at Ramp, you will be responsible for onboarding new enterprise clients and ensuring they have a seamless experience with our platform. You will develop and execute customer engagement strategies that drive product adoption and maximize value for our clients. Collaborating closely with sales, product, and support teams, you will identify opportunities for upselling and cross-selling Ramp's services. You will analyze customer feedback and usage data to continuously improve the customer journey and advocate for client needs within the organization. Your role will involve conducting regular check-ins with clients to assess their satisfaction and address any concerns proactively.
What we offer
At Ramp, we provide a dynamic work environment where innovation is encouraged. You will have access to resources and support to help you succeed in your role. We offer competitive compensation and benefits, including opportunities for professional development and growth within the company. Our culture values collaboration, transparency, and a commitment to excellence, making it an exciting place to work for those who are passionate about transforming the finance industry.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Ramp.
Similar Jobs You Might Like
Based on your interests and this role
Customer Success Manager
Ramp is hiring a Customer Activation Manager to enhance customer engagement and drive adoption of their financial operations platform. You'll work closely with clients to ensure they maximize the value of Ramp's services. This role requires experience in customer success and a strong understanding of financial operations.
Customer Operations
Customer Success Manager
Ramp is hiring an Enterprise Customer Activation Manager to enhance customer engagement in Bill Pay and Procurement. You'll work closely with finance teams to optimize their operations. This role requires experience in customer success and financial operations.
Customer Success Manager
Ramp is hiring a Senior Scaled Customer Activation Manager to lead customer engagement and activation strategies. You'll work closely with finance teams to enhance their operational efficiency. This position requires strong experience in customer success and activation.
Customer Success Manager
Ramp is seeking a Scaled Customer Activation Manager to enhance customer engagement and drive adoption of their financial operations platform. This role focuses on leveraging AI to optimize customer experiences and requires strong collaboration with finance teams.