About Ramp
The all-in-one platform for smarter financial operations
Key Highlights
- Valuation reached $8.1B in 2022, projected $22.5B by 2025
- Over 1000 employees with a focus on engineering talent
- Trusted by clients like Ro, Planned Parenthood, and Truebill
- 90% of customers switched from legacy players like Expensify
Ramp is an all-in-one financial operations platform that combines corporate cards with a comprehensive spending management dashboard. Founded in 2019 and emerging from stealth in 2020, Ramp achieved a valuation of $8.1B in early 2022 and is projected to reach $22.5B by 2025. The platform is trusted ...
🎁 Benefits
Ramp offers comprehensive medical, dental, and vision insurance, a One Medical Membership, and a 401(k) plan with employer matching. Employees enjoy u...
🌟 Culture
Ramp's culture is driven by its engineering-first approach, focusing on innovation in financial technology. The team is dedicated to automating financ...
Overview
Ramp is hiring an Enterprise Customer Activation Manager to enhance customer engagement in Bill Pay and Procurement. You'll work closely with finance teams to optimize their operations. This role requires experience in customer success and financial operations.
Job Description
Who you are
You have a strong background in customer success management, ideally with experience in financial operations or procurement. You understand the challenges that modern finance teams face and are passionate about helping them succeed. Your communication skills are top-notch, allowing you to build strong relationships with clients and internal teams alike. You thrive in collaborative environments and enjoy working with cross-functional teams to drive customer engagement and satisfaction.
You are data-driven and can analyze customer metrics to identify opportunities for improvement. Your problem-solving skills enable you to address customer concerns effectively and proactively. You are adaptable and can navigate the fast-paced nature of a growing startup, always looking for ways to enhance processes and customer experiences.
What you'll do
In this role, you will be responsible for onboarding new enterprise customers and ensuring they are set up for success with Ramp's financial operations platform. You will work closely with clients to understand their needs and tailor solutions that maximize their use of our services. You will collaborate with product and engineering teams to relay customer feedback and influence product development.
You will develop and implement strategies to drive customer engagement and retention, focusing on Bill Pay and Procurement functionalities. Regularly, you will analyze customer usage data to identify trends and areas for improvement, ensuring that our clients are getting the most value from our platform. You will also conduct training sessions and workshops to educate customers on best practices and new features.
What we offer
At Ramp, we provide a dynamic work environment where innovation is encouraged. You will have the opportunity to work with a talented team dedicated to transforming financial operations through AI. We offer competitive compensation, comprehensive benefits, and a supportive culture that values your contributions. You will also have access to professional development opportunities to help you grow in your career.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Ramp.
Similar Jobs You Might Like
Based on your interests and this role
Customer Success Manager
Ramp is hiring a Customer Activation Manager to enhance customer engagement and drive adoption of their financial operations platform. You'll work closely with clients to ensure they maximize the value of Ramp's services. This role requires experience in customer success and a strong understanding of financial operations.
Customer Operations
Ramp is seeking a Scaled Customer Activation Manager | Bill Pay Specialist to enhance customer engagement and streamline bill payment processes. This role requires strong operational skills and a focus on customer success.
Customer Success Manager
Ramp is hiring a Customer Activation Manager to enhance customer engagement and drive adoption of their financial operations platform. You'll work closely with enterprise clients to ensure they maximize the value of Ramp's offerings. This position requires experience in customer success and strategic account management.
Customer Operations
Customer Success Manager
Ramp is seeking a Scaled Customer Activation Manager to enhance customer engagement and drive adoption of their financial operations platform. This role focuses on leveraging AI to optimize customer experiences and requires strong collaboration with finance teams.