About Reltio
Transforming data into trusted insights at scale
Key Highlights
- Cloud-native MDM solution with real-time data capabilities
- Over 200 enterprise customers, including Fortune 500 firms
- $100M+ raised in funding from investors like Crosslink Capital
- Headquartered in Redwood City, California
Reltio is a cloud-native master data management (MDM) solution headquartered in Redwood City, California. The Reltio Connected Data Platform empowers organizations to unify and cleanse complex data from multiple sources, providing real-time insights for over 200 customers, including Fortune 500 comp...
🎁 Benefits
Reltio offers competitive salaries, equity options, flexible PTO, and a remote work policy that supports work-life balance. Employees also benefit fro...
🌟 Culture
Reltio fosters a data-driven culture that emphasizes innovation and collaboration. The company values transparency and encourages employees to contrib...
Overview
Reltio is hiring an Associate Customer Success Manager to ensure customer satisfaction and success with their data management solutions. This role focuses on building relationships and supporting clients in leveraging Reltio's technology. No specific skills are mentioned.
Job Description
Who you are
You are someone who is passionate about customer success and eager to help clients achieve their goals using innovative data management solutions. You thrive in a collaborative environment and are committed to prioritizing customer needs, ensuring they receive the best possible support and guidance. You understand the importance of data in driving business success and are excited to work with leading enterprise brands to improve their efficiency and growth.
You possess strong communication skills and are comfortable engaging with clients to understand their challenges and provide tailored solutions. You are adaptable and willing to learn about Reltio's AI-powered data unification capabilities, entity resolution, and multi-domain master data management (MDM) to better assist customers. You are a team player who embodies Reltio's values of accountability, collaboration, and continuous improvement.
What you'll do
As an Associate Customer Success Manager at Reltio, you will be responsible for building and maintaining strong relationships with clients, ensuring they are satisfied with Reltio's products and services. You will work closely with customers to understand their needs and help them navigate the complexities of data management. Your role will involve providing support, training, and guidance to clients, enabling them to leverage Reltio's technology effectively.
You will collaborate with cross-functional teams to address customer inquiries and resolve issues promptly. Your focus will be on driving customer success and ensuring that clients achieve their desired outcomes with Reltio's solutions. You will also contribute to the continuous improvement of customer support processes and share insights with the team to enhance the overall customer experience.
What we offer
Reltio offers a flexible work environment that allows you to balance your personal and professional life. You will be part of a company that values diversity and inclusion, fostering a culture where everyone can thrive. Reltio is committed to your growth and development, providing opportunities for you to expand your skills and advance your career in customer success.
Join Reltio and be part of a mission-driven team that is transforming how businesses manage and utilize their data. You will have the chance to work with cutting-edge technology and contribute to the success of leading enterprise brands across various industries.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Reltio.
Similar Jobs You Might Like
Based on your interests and this role
Customer Success Manager
Customer Success Manager
Five9 is seeking an Associate Customer Success Manager to ensure customer satisfaction and success with their cloud contact center software. You'll focus on building strong relationships and delivering exceptional service. This role is ideal for those looking to start their career in customer success.
Customer Success Manager
Okta is hiring an Associate Customer Success Manager to manage a portfolio of smaller ARR customers and guide them to business results. This role requires foundational knowledge of Customer Success and a desire to progress within the company.
Customer Success Manager
Five9 is seeking an Associate Customer Success Manager to serve as a liaison between customers and the company, addressing issues and ensuring successful solution delivery. This role requires strong communication skills and a background in customer-facing roles.
Customer Success Manager
Cloudflare is hiring an Associate Customer Success Manager to help customers adopt their services and improve their online performance. This role is based in London and requires strong interpersonal skills.