Delivery Manager • Lead

Who you are

You have 7+ years of experience in a professional services organization, demonstrating a strong capability to lead and develop teams. Your extensive knowledge of professional services metrics allows you to effectively manage team performance and customer satisfaction. You possess a deep understanding of the legal requirements for professional services and are familiar with the subcontracting process and management. You have a proven track record of building teams that excel in delivering complex outcomes for large customers. Your leadership style emphasizes both technical and non-technical development for team members, fostering an environment of growth and collaboration.

What you'll do

In this role, you will lead and coach your consulting team, ensuring that each member is equipped with the skills necessary to succeed. You will manage team utilization and skill sets, finding the optimal balance to meet customer demands. Engaging with customers to build trust and relationships will be a key part of your responsibilities, as will collaborating with project management to assign the best resources for each job. You will also be responsible for managing changes, risks, and escalations, ensuring that the team delivers defined outcomes consistently.

What we offer

Rubrik provides a dynamic work environment where you can make a significant impact on the Professional Services Organization. You will have the opportunity to shape the go-to-market strategy and enhance the overall customer experience. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.