Solutions Engineer • Mid-Level

Who you are

You have a strong background in solutions integration, ideally with 3+ years of experience working with B2B integrations and APIs. You understand the complexities of IoT platforms and can effectively communicate technical concepts to non-technical stakeholders. Your experience includes collaborating with cross-functional teams to deliver integration solutions that meet customer needs. You are comfortable working in a remote environment and have a proactive approach to problem-solving. You thrive in a fast-paced setting and are eager to contribute to the digital transformation of physical operations.

Desirable

Experience with IoT technologies and platforms is a plus, as is familiarity with industry-specific applications in sectors such as transportation, agriculture, or manufacturing. You may also have a background in project management or customer success, which enhances your ability to guide implementation teams effectively.

What you'll do

As a Solutions Integration Engineer III at Samsara, you will play a crucial role in the Professional Services Organization, working closely with some of our most strategic customers. Your primary responsibility will be to help these customers build and implement B2B integrations with our IoT platform. You will map customer integration needs to our current and future API capabilities, ensuring that the solutions you provide are tailored to their specific requirements. You will also assist in building custom integrations, leveraging your technical expertise to deliver high-quality results.

In addition to technical implementation, you will provide guidance and training to implementation teams, helping them understand the intricacies of our platform and how to best utilize it for their operations. Your role will involve regular communication with customers to ensure their satisfaction and to address any challenges they may face during the integration process. You will collaborate with product and engineering teams to relay customer feedback and contribute to the continuous improvement of our integration capabilities.

What we offer

At Samsara, we offer a dynamic work environment where you can make a significant impact on the future of physical operations. You will have the opportunity to work with cutting-edge IoT technologies and be part of a team that is dedicated to improving safety, efficiency, and sustainability across various industries. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in shaping the future of connected operations and making a difference in the world.