Account Manager • Senior

Who you are

You have a proven track record in account management, ideally with experience in the fintech or fraud prevention sectors. Your ability to build strong relationships with clients is complemented by your understanding of complex product offerings, allowing you to effectively communicate value and drive customer success.

You thrive in a remote-first environment, demonstrating self-motivation and a strong sense of ownership. Your high growth orientation aligns with Sardine's culture, where performance is valued over hours worked. You are comfortable working independently while also collaborating with a globally distributed team.

What you'll do

As a Senior Strategic Account Manager at Sardine, you will manage a select group of customers, acting as their primary point of contact within the company. Your role will involve understanding their needs and ensuring they derive maximum value from our fraud prevention and compliance products. You will work closely with cross-functional teams to address customer inquiries and provide tailored solutions.

You will also play a key role in onboarding new clients, guiding them through the implementation process, and ensuring a smooth transition to our platform. Your expertise will help identify opportunities for upselling and cross-selling additional services, contributing to the overall growth of the company.

What we offer

Sardine provides a flexible work environment that allows you to work from anywhere, whether it's from home, a beach, or a café. We prioritize work-life balance and encourage our employees to find their productive zones. Joining our team means being part of a fast-growing company with a mission to stop fraud before it happens, supported by a culture that values innovation and collaboration.