About Shift4
The complete payment solution for every business
Key Highlights
- Processes $260 billion in transactions annually
- Hundreds of thousands of customers globally
- Public company since 2020 with strong growth
- Headquartered in Center Valley, PA with 1001+ employees
Shift4, headquartered in Center Valley, PA, is a leading fintech company specializing in integrated payment processing. Since its IPO in 2020, Shift4 has powered over $260 billion in transactions annually for hundreds of thousands of customers, including professional sports teams like the Minnesota ...
🎁 Benefits
Shift4 offers competitive salaries, equity options, generous PTO policies, and a flexible remote work environment to support work-life balance....
🌟 Culture
Shift4 fosters a results-driven culture focused on innovation in payment solutions, emphasizing security and reliability while encouraging collaborati...
Skills & Technologies
Overview
Shift4 is hiring a Junior Client Integration specialist to assist customers in implementing payment solutions. You'll work closely with developers and troubleshoot technical issues. This role requires experience in customer support and API integration.
Job Description
Who you are
You have a background in customer support or technical assistance, ideally with experience in helping clients implement software solutions. You are comfortable working with APIs and have a knack for troubleshooting technical issues, ensuring that clients can successfully integrate payment solutions into their systems. Your communication skills are strong, allowing you to guide customers effectively through the implementation process, often using platforms like Slack to provide real-time assistance. You take ownership of reported issues, diligently working until a satisfactory resolution is achieved, and you are proactive in monitoring client progress to ensure successful outcomes.
Desirable
Experience with payment processing systems or similar technologies is a plus, as is familiarity with debugging programming codes. A passion for technology and a desire to help clients succeed will set you apart in this role.
What you'll do
In this role, you will collaborate with our customers' developers in a testing environment, assisting them in implementing Shift4 products and services according to our APIs and technical specifications. You will answer questions and provide guidance during the implementation process, ensuring that all integrations are completed efficiently and to a high standard. Your responsibilities will include troubleshooting reported technical issues, identifying root causes, and providing solutions, including debugging programming codes. You will take ownership of any reported errors or bugs until they are resolved, proactively monitoring the client's development progress and documenting all activities until the project is completed. Additionally, you will support customers as they transition to the live payment processing environment and provide a technical handover to affiliate teams to ensure everyone is aware of the implementation details.
What we offer
Shift4 offers a dynamic work environment where you can grow your skills in customer integration and technical support. You will be part of a team that is redefining commerce through innovative payment solutions. We provide a supportive atmosphere with opportunities for professional development and exciting company events. Join us in making a significant impact in the payments industry.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Shift4.
Similar Jobs You Might Like
Based on your interests and this role
Customer Operations
Shift4 is hiring an Onboarding Operations Associate to manage the onboarding process for new merchants and partners. You'll collaborate with internal teams to ensure a smooth transition and maintain positive client relationships. This role is ideal for candidates with a strong customer-service focus.
Technical Account Manager
Stripe is hiring a Client Onboarding Integration Engineer to help users successfully integrate with their platform. You'll leverage your technical skills in Java and software development, particularly in payments and ecommerce. This role requires strong problem-solving abilities and experience in customer success.
Integrations Engineer
Restaurant365 is hiring a Senior Integrations Engineer to lead the end-to-end lifecycle of source integrations for their cloud-based platform. You'll work cross-functionally with Security, IT, Data, and Business Systems to ensure secure and reliable data ingestion.
Customer Operations
Shift4 is seeking a Senior Associate for Chargebacks in Valletta, Malta, to manage the end-to-end dispute resolution process for card transactions. This role requires strong communication skills and the ability to analyze data and documentation effectively.
Finance Operations
Shift4 is seeking a Financial Operations Associate to maintain the integrity of the company’s financial ecosystem through daily bookkeeping and payment authorizations. This role requires a minimum of 2 years of experience in the financial services industry and proficiency in Microsoft Office, particularly Excel.