About Shiftsmart
Empowering blue collar workers through flexible gigs
Key Highlights
- 1.2 million+ workers connected to temporary gigs
- Revenue increased by nearly 400% in recent years
- Operates in over 57 countries globally
- Serves major clients including Google, HP, and Apple
Shiftsmart is transforming the gig economy with its innovative platform designed for blue collar workers. Headquartered in the World Trade Center, New York, Shiftsmart connects over 1.2 million workers to temporary gigs for major enterprises like Google, HP, Apple, and Levi's. With a revenue growth ...
🎁 Benefits
Shiftsmart offers comprehensive benefits including healthcare, dental, vision, and a 401(k) plan to support employee well-being and financial security...
🌟 Culture
Shiftsmart promotes a worker-centric culture, empowering both employees and employers with flexible work arrangements. Their unique business model ada...
Customer Operations • Entry-Level
Overview
Shiftsmart is hiring a Customer Operations Associate to support the operations of their retail platform. You'll work closely with a team to enhance workforce management solutions. This position is ideal for those looking to start their career in operations.
Job Description
Who you are
You are eager to start your career in customer operations and have a passion for supporting teams in a fast-paced environment. You thrive in collaborative settings and are excited about the opportunity to contribute to a company that is transforming the labor market. You possess strong communication skills and are comfortable engaging with various stakeholders to ensure smooth operations. You are adaptable and ready to learn from a world-class team with diverse backgrounds.
What you'll do
As a Customer Operations Associate, you will play a crucial role in supporting the operational needs of Shiftsmart's retail platform. You will assist in managing workforce logistics, ensuring that shifts are filled efficiently and effectively. You will collaborate with team members to streamline processes and enhance the overall customer experience. Your responsibilities will include monitoring operations, addressing customer inquiries, and providing feedback to improve service delivery. You will also have the opportunity to learn about the technology that powers our platform and how it connects workers with opportunities.
What we offer
At Shiftsmart, you will join a rapidly growing startup that values innovation and impact. You will have the chance to work alongside professionals from top tech companies and business schools, gaining insights and skills that will accelerate your career. We foster a culture of learning and support, encouraging you to take ownership of your career path. You will be part of a mission-driven team that is dedicated to creating flexibility and upward mobility for hourly workers. We believe in empowering our employees and providing them with the tools they need to succeed.
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