About marshmallow
Making insurance accessible for everyone, everywhere.
Key Highlights
- Achieved unicorn status with $208.2M in funding
- Based in Old Street, London, with 501-1000 employees
- Doubling profits since 2023, expanding beyond vehicle insurance
- Flexible working hours and competitive bonus scheme
Marshmallow is a fintech scale-up based in Old Street, London, that leverages data and technology to provide fairer access to insurance products, starting with car and van coverage. With $208.2 million in funding and a growing customer base, Marshmallow has achieved unicorn status and doubled its pr...
đ Benefits
Marshmallow offers flexible working hours, a competitive bonus scheme, private healthcare with Vitality, and a cycle-to-work scheme. Employees also be...
đ Culture
Marshmallow's culture emphasizes accessibility and fairness in insurance, using proprietary technology to deliver personalized quotes. The company fos...
Customer Operations âĸ Entry-Level
marshmallow âĸ Budapest
Overview
Marshmallow is hiring a Customer Operations Executive to provide clear answers and real support to customers. You'll be part of a team that focuses on solving problems with empathy and precision. This role is ideal for those looking to grow in a fast-paced environment.
Job Description
Who you are
You are a curious thinker who enjoys solving problems and challenging assumptions. You thrive in high-pressure situations and can maintain clarity and empathy when assisting customers. You are eager to learn and grow, and you appreciate being trusted with responsibilities early in your career. You understand the importance of clear communication and are committed to making migration easier for others.
What you'll do
As a Customer Operations Executive at Marshmallow, you will be the first point of contact for customers seeking assistance. Your role will involve addressing inquiries, providing solutions, and ensuring a positive customer experience. You will collaborate with your team to improve processes and enhance service delivery, all while learning and developing your skills in a supportive environment.
What we offer
At Marshmallow, you will be part of a tight-knit team that values continuous growth and development. You will receive coaching and access to modern tools that will help you excel in your role. The company fosters an inclusive culture where everyone feels they belong, and you will have the opportunity to make a real difference in the lives of customers every day.
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